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URL: https://www.konec.com.au/support?category=esim

⇱ Konec Support | Konec Mobile

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How can we help you?

We've covered most of the hot topics in the FAQs below, but if you have a further enquiry or want to make a complaint:

  • Send us a support request from your account.
  • Call us on 1300 4 KONEC (1300 456 632 10am-7pm Sydney time Monday to Friday).
  • Drop us an email at help@konec.com.au.

eSIM

Need some help or want to make a complaint?

If you can't find the help you need in our FAQs, have a further enquiry or wish to make a complaint, send us a support request from your account and we'll get right back to you.

Contact Us

You can also reach us on on 1300 4 KONEC (1300 456 632 10am-7pm Sydney time Monday to Friday) and at: help@konec.com.au

If you are d/Deaf, hard of hearing or have a speech/communication difficulty, please contact us via the National Relay Service:

Step 1

Contact us through your preferred NRS call channel on NRS call numbers and links

Step 2

Provide the NRS with our phone number1300 4 KONEC.

For more information visit About the National Relay Service.