Water and/or Power Outages
To report an outage, call our Customer Contact Center at 1-800-DIAL-DWP (1-800-342-5397); representatives are available 24/7 to assist. Power outages can be reported using the self-service options.
Report Water Waste
Our Water Conservation Response Unit can tell you all about the drought. Submit water waste incidents using the new online form.
Street Light Outages
More information on how you can report street light problems or outages in your area.
Report A Scam
File a report if you receive threatening calls regarding your water and power services or have been defrauded.
Utility Theft
Electric or water theft and tampering with utility services are serious problems. LADWP encourages you to report any suspected theft or tampering.
Report Fraud
You can help the LADWP control costs and operate efficiently by reporting observed or suspected incidents of fraud, misconduct, waste, and abuse of City of Los Angeles resources.
Report Object on Wire
Report object caught in utility wires.
Claims Procedure
LADWP Claims Investigation staff will investigate all claims in an objective and professional manner.
Contact Us
Get in touch with us. Phone, email, industry specific contacts.
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1-800-DIAL DWP (1-800-342-5397)
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Hearing/Speech Impaired (TDD) (1-800-432-7397)
Customer Service
Bill and payment information, rates, forms, meter info, turn on/off service and more.