About WorkLab

Jared leads AI at Work at Microsoft, helping every organization leverage AI to solve their unique business problems, reduce costs, and drive business value. He also writes the AI at Work newsletter, where he shares top-of-mind insights and actionable guidance for business leaders.  

Seen in: The Wall Street Journal, NBC News, Bloomberg, and more 
Read more: Beating the Curve: Thoughts on Accelerating AI Adoption

Jaime is responsible for driving research-backed innovation in Microsoft’s core products, including M365 Copilot. She invented the first personalized search algorithm used by Bing, and TIME named her one of the top 100 people playing an instrumental role in AI.

Seen in: TIME, Wired, The New Yorker, and more 
Learn more: Microsoft’s Chief Scientist on AI’s Untapped Potential 

Shamsi’s research delves into enhancing individual and organizational productivity in the evolving work landscape. Her current focus is on developing and evaluating AI-powered experiences for workplace transformation.

Seen in: NBC, The Atlantic, ZDNet, and more 
Read more: How Do You Measure the Value of AI at Work? 

Dawn’s responsibilities include advanced people analytics and research for Microsoft’s business units globally. She also has ownership of collecting and examining employee feedback, as well as analytics and reporting support for HR programs, including Global Diversity and Inclusion, Global HR Services, Talent Management, and Learning & Development. 

Seen in: The New York Times, Harvard Business Review, MIT Sloan Management Review, and more 
Read more: The Key to a Thriving Workforce? A Smart Approach to AI 

Nicole leads Microsoft 365 product marketing, driving business growth and product direction for Office apps, collaboration experiences including SharePoint and Microsoft Teams, and Copilot.  

Seen in: Fast Company, The Verge, and more
Read more: How AI Can Help Build More Intentional Meetings 

For over 20 years, Jon has been developing new consumer products and reimagining existing products. He leads design and research initiatives at the forefront of AI innovation that aim to revolutionize how we create, communicate, and collaborate. 

Seen in: The New York Times, The Verge, The Wall Street Journal, and more 
Read more: The Art and Science of Working with AI