Am I eligible?
Personal Independence Payment (PIP)
Frequently asked questions
Have a question? Explore answers to the questions we get asked the most.
Who can join the Scheme
Joining the Scheme
How the Scheme works
Ordering a car or WAVWheelchair Accessible Vehicle
What's available
Financial help and learning to drive
How you pay and what it costs
Ordering a scooter or powered wheelchair
Insurance
Theft and damage
Accidents and claims
What's covered
About your vehicle
Car servicing and repairs
Tyre repair and replacement
Temporary replacement vehicles
Adaptations and modifications
About your lease
Travelling abroad
Changing or ending your lease
Fines, seizures and charges
If things change
If your allowance ends
End of your lease
Payments and bonuses
Giving your vehicle back
Keeping your vehicle for longer
Contacting us
Speaking to us
Complaints, appeals and misuse
Your online account