my.MTS.com Portal | Gain Access

my.MTS.com Portal | Submitting Tickets

my.MTS.com Portal | Download Software

my.MTS.com Portal | Knowledge Articles

my.MTS.com Portal

👁 service

Fast, easy online technical support

Benefits

• 24/7 access to select FAQs
• Access to several knowledge articles & videos
• View your technical manuals
• Manage your software licenses & updates

Cost

None

Access the Portal

👁 mts technical support

Single instance of remote technical support

Benefits

• 1 case of remote technical support with MTS Service via:
  • Submitting a ticket at my.mts.com or
  • Emailing us at Tech.Support@mts.com
• Access to myMTS customer portal

Cost

Per event

👁 tech support

Annual coverage to maximize productivity

Benefits

• 12-month access to remote technical support with MTS Service via:
  • Submitting a ticket at my.mts.com or
  • Emailing us at Tech.Support@mts.com
• Access to myMTS customer portal
  • See full set of FAQs and knowledge articles
  • Ability to create and view support tickets

Cost

Annual

👁 consulting

Priority support for eligible customers

Complimentary for customers with any of the following:

• Service Plan
• Software Support Plan
• Warranty
• Extended Warranty

Benefits

• Priority support
• Access to Systems Integration Engineers and Engineering support
• Access to myMTS customer portal
  • See full set of FAQs and knowledge articles
  • Ability to create and view support tickets