How will customers know if their orders are confirmed and ready for processing?
After completing the order, the customer receives an email confirmation with the order number.
Does Flowerstore.ph provide nationwide delivery?
Flowerstore.ph provides nationwide delivery, ensuring prompt arrival in Manila, Cebu, Davao, and beyond.
Can I track my order?
Certainly! You can track your order by logging into your Flowerstore.ph account and checking the "Order History" section for real-time updates.
How can I make changes to my order?
For changes like updating the delivery address or modifying items, contact customer service promptly. They're available to assist.
What is the return and refund policy?
Flowerstore.ph prioritises customer satisfaction. If you encounter any issues with your purchase, please contact Flowerstore.ph within a reasonable timeframe for resolution.
Does Flowerstore.ph offer discounts or promo codes?
Absolutely! Stay updated on the latest promotions and special offers by subscribing to the newsletter and following on social media.
How can I reach customer support?
Customers can seek assistance through various channels, including the website's live chat, email, or social media. The customer support team is available to address queries promptly and efficiently. They aim to provide assistance and resolve any concerns customers may have.
Is same-day delivery available?
Yes, same-day delivery is offered for select items. Orders must be placed within the specified cutoff time for same-day delivery eligibility.