Disaster Recovery
Disaster Hotline and Disaster Recovery Centers
Contact 1-800-250-7339 Monday-Friday, 7 a.m.-7 p.m., and Saturday, 8 a.m.-5 p.m., or visit one of our Disaster Recovery Centers where SCE representatives are available to answer questions, explain service restoration process and connect you with programs and resources for residents and businesses.
REBUILD PLAN
SCE detailed plans to help Altadena and Malibu rebuild electric infrastructure in a letter to Governor Gavin Newsom. View the letter and the Rebuild Plan.
TARGETED UNDERGROUNDING
SCE is working in some impacted areas to place power lines underground, reducing wildfire risk and increasing reliability. This effort protects against hazards like high winds and vegetation that could start fires or power outages. For details, visit sce.com/tug.
Wildfire Recovery
Compensation Program
Now live, this voluntary, comprehensive claims program provides direct payments and fast resolutions to eligible individuals and businesses impacted by the Eaton Fire. More details are now available at sce.com/directclaims.SCE Community Rebuild Meeting
On May 9, Southern California Edison hosted a community meeting focused on rebuilding efforts in the Altadena area. SCE experts provided guidance for residential and business customers and shared information on available programs to support rebuilding and recovery.
View the presentation and video of the event.
SCE Disaster Recovery Centers
Speak with an SCE representative about restoring service and available programs for residents and businesses.
Eaton Support
2680 Fair Oaks Ave., Altadena, CA 91001
Monday-Friday, 8 a.m.-5 p.m.
Walk-in customer support also continues at the LA County Permit One-Stop (464 W. Woodbury Rd., Suite 210, Altadena, CA 91001)
Palisades Support
Call us Monday–Friday, 7 a.m.–7 p.m.,
and Saturday, 8 a.m.–5 p.m. at 1-800-250-7339.
Prefer to schedule a virtual appointment? Click below to book online.
Guide to Rebuilding with SCE
1. Apply for Temporary Electric Service
2. Prepare and Apply for Permanent Electric Service
3. Rebuild and Receive for Permanent Electric Service
Submit your project online
Start here: sce.com/projectportal
Altadena and Malibu projects, see the portal's Customer User Guide for tailored guidance.
Residential Customer Resources
SCE Marketplace
Energy Savings Assistance Program
Net Energy Metering (NEM) Customers
RISE Homes Program
Business Customer Resources
SAFETY TIPS
Downed Wires
If you see a downed power line, stay 100 feet away from it or anything that is in contact with it and call 911 immediately.
Generator Safety
Scam Safety
Recent Content
Public messages for this program are funded by ratepayers.