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URL: https://www.serverless.com/support

⇱ Serverless Experts, On Call | Serverless Framework | Serverless Framework

👁 Serverless Support

Serverless Experts, On Call

As a Serverless Framework customer, you get priority support from the team that builds the framework. Chat, debug, and review architecture with someone who truly knows the framework.

Priority Support for Customers

Every Serverless Framework subscription includes priority access to our support team. You are not just using a tool, you are backed by the experts who build it.

Priority Response

Customer issues are prioritized over community requests. You get faster responses with actionable, specific guidance.

From the Serverless Team

Get support from the team that builds and maintains the Serverless Framework. Not outsourced, not generic.

AWS Expertise

Beyond the framework itself, get help with Lambda, API Gateway, CloudFormation, architecture reviews, and production debugging.

What We Cover

Serverless Framework

Configuration, plugins, deployment issues, CI/CD integration, multi-service architectures, and version upgrades.

Serverless AWS

AWS Lambda, API Gateway, CloudFormation, EventBridge, DynamoDB, S3, SQS, SNS, Step Functions, and all serverless AWS services.

Architecture Reviews

Have our experts review your serverless architecture, identify bottlenecks, and recommend improvements for scale and reliability.

Included with every subscription

Priority issue resolution
Architecture and design guidance
Deployment and configuration help
Performance troubleshooting
Migration and upgrade assistance
Best practices recommendations

Ready to get expert support?

Become a Serverless customer and get priority access to our engineering team. See our pricing plans or reach out to discuss your needs.