Connect your Shopify store
Install from the Shopify App Store or connect directly from your Textmagic dashboard.
Customer messaging for Shopify orders
Send timely SMS and email from the events your store already creates – with customer data, delivery visibility, and consent controls in one place.
- Connect once
- Consent controls built in
- Pay only for messages sent
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4.6 / 5
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4.4 / 5
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4.6 / 5
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4.6 / 5
Order updates customers do not have to chase
Turn Shopify order events into clear customer updates – from confirmation to delivery, feedback, and replies.
ORDER CONFIRMATION
Order placed.
Customer already updated.
Customers know their order went through, while your team sees what was sent, when, and why.
FULFILLMENT UPDATE
Fulfilled. No support ticket needed.
Keep customers informed when an order moves forward, with Shopify and Textmagic staying in sync behind the scenes.
Message visibility
Know what was sent, delivered, and replied to
Every Shopify-triggered message keeps its event, customer, consent, and delivery status together.
- Delivery status for every message
- Customer and order context in one view
- Fewer repeat questions for support
- A clear audit trail for every interaction
Status
Delivered
Send time
8 Jul 10:44 am
Recipient
Emma Grindel
Source
Shopify
Consent
Confirmed
Channel
SMS
Message
Order confirmed! Hi Emma! Your order #2512 has been confirmed and is being prepared for shipment!
Connect Textmagic to Shopify in minutes and unlock the full messaging platform
Bring Shopify events, customer data, and consent details into Textmagic, then use them across SMS, email, inbox, forms, chat, and broadcasts.
Map data and choose triggers
Shopify fields sync into Textmagic during setup. Add Shopify events as triggers in your flows.
Complete setup and go live
Follow the onboarding steps to verify your sending number or connect your email sender.
Shared inbox
Receive and respond to messages across channels from the same chat interface.
SMS forms
Collect opt-ins directly from your store visitors. Grow your subscriber lists compliantly.
Chat widget
Add a chat widget to your Shopify store. Enquiries go to your Textmagic inbox.
Broadcasts
Notify customers about changes, delays, or updates related to their order.
Consent controls
Keep every Shopify message consent-ready
Every message runs through Textmagic's compliance infrastructure, helping you avoid carrier blocks, fines, and consent issues.
- Numbers for the markets you sell in Set up dedicated numbers, toll-free numbers, 10DLC, or Sender IDs from your Textmagic account.
- Opt-outs handled automatically STOP replies are processed automatically, so your contact lists stay up to date.
- Human help when setup gets complex Get support with number registration, sender setup, and account questions.
Trusted where timely communication matters
Businesses use Textmagic to reach customers faster, reduce manual follow-up, and keep conversations clear across channels.
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Sales increase with SMS alerts
+20%
JJM
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More customers reached with SMS
+40%
IXICA
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Delivery notifications sent instantly
Instant
Jakolof Bay Oysters
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Survey responses doubled with SMS alerts
2x
Wynter
Connect to 1,000+ of your favorite apps
Use Zapier or the Textmagic API to trigger SMS, email, and workflows from the apps your team already uses.
Make every order feel looked after
Connect Shopify to Textmagic and turn order events into timely SMS, email, and support conversations.