Bruno at Hostinger provided truly exceptional support. He was extremely responsive, followed up promptly, and made sure my issue was fully resolved rather than rushed. His professionalism and attentio... See more
Hostinger Reviews 65,334
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Review summary
Based on reviews, created with AI
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, helpfulness, and willingness to go above and beyond in providing support. Many people highlight the excellent customer service, noting quick issue resolution and a smooth, stress-free experience. The service itself is frequently described as excellent, with consumers appreciating the user-friendly control panel and the ease of building websites. However, some customers have expressed dissatisfaction with the website and certain aspects of the service. A few people found the control panel clunky and experienced issues with site migration, including slow loading speeds and unexpected downtime. There were also mentions of difficulties with the website builder, particularly with image and video editing, and some users reported problems with firewalls blocking IP addresses, leading to a loss of website visitors.
What people talk about most
Staff
Customers had positive experiences with staff. Reviewers frequently praise the support agents for being... See more
Customer service
Customers consistently note positive experiences with customer service. Many reviewers praise the... See more
Service
Reviewers highlight positive aspects of service, with many praising the excellent support and ease of use,... See more
Website
Reviewers mention ambiguous feedback about website experiences. Some customers praise the ease of use for... See more
User experience
Users describe positive interactions with user experience, highlighting the ease of usability, intuitive... See more
Based on these reviews
Iβll try to keep this brief, but they deserve nothing but praise. Aside from the productsβwhich Iβve never had any issues withβthe overall package is simply top-notch. Hosting is one thing,... See more
Patrick was very helpful and resolved my issue quickly. He even went a step further by referring me to platforms where I can sell domains I couldnβt get a refund for, which I really appreciate. Great... See more
This is about the Kodee AI assistant. I though I would give it a try and see how well it could handle a relatively complex issue. I was creating an auto email system and Hostinger disabled my code as... See more
It is an excellent platform to make website. but replacing images, editing text and uploading or replacing videos are very difficult. it is saying "CAN BE CHANGED ONLY THROUGH CHAT".
Company replied
The support team was knowledgeable, friendly, and helpful, even though the outcome regarding free email with KVM didn't meet my expectations. But that's okay.
Company replied
System works good. Ai assistance is reliable! Hosting manager is easy. Downloading a snapshot would be a nice feature for future!
Company replied
I faced a problem on the hostinger panel but the support team is very good, they solved my problem very quickly in no time very good overall support team
Company replied
I was facing a serious issue with my Hostinger renewal plan. I had been hosting four WordPress websites for clients on a Premium plan, but it expired. Instead of renewing it, I accidentally purc... See more
HANI's communications was excellent he is a professional guy that know his job very well. He didn't hesitate to tell whats the problem and help me do solutions to keep the work going until things gets... See more
customer support is good. But still issue is not resolved hence it is not a customer support executive's fault but issue need to be resolve for smooth project working statusThe customer support e... See more
Agum, the customer support technician, was very friendly, fast, and helpful with my issue. My issue was resolved in less than 5 minutes
The tolerance of Kodee, the Hostinger Ai, made all the difference to a new guy like myself. I was able to ask questions, get answers, and even get automatic fixes. I found that Hostinger vs Google Cl... See more
I am dissatisfied with Hostinger's customer support. Their AI assistant, Kodee, is unhelpful and traps users in a repetitive loop, making it impossible to reach a human agent. It has be... See more
Company replied
Things have always run smoothly since I brought my websites to Hostinger. And even the few times that I had some issue (which was definitely due to my misuse of a feature or tool), support was more th... See more
I had an issue in getting my project run for open claw. I tried so many different approaches and still did not work. I shared the problem i was facing with a live agent, with a super quick turnaround... See more
vicky is such a humble guy , he helped me alot to solve my issue regarding domain.
Easy & quick to connect to customer service. All my questions were answered correctly.
So easy to build websites , never done it before and 4 hours later I have a website
Good pricing and solid uptime. Can't argue with that. But the migration support promised was a joke. Their control panel is clunky, and I ran into issues moving my site over. Definitely did not work a... See more
Company replied
Lorena did fantastic job supporting me due DNS issues I had. Fast, responsive and straight to the point!
Hostinger has really improved its ai capabilities. Kodee is a great help.
Im one of long time customers. And still using Hostinger services
Hostinger is trash, the lower price plans only take weekly backups though they don't make it clear before you sign up, Their AI agent WILL MAKE CHANGES to your site that you don't want after you a... See more
Company replied
Hostinger just works. Their pricing is reasonable and I love the options and the github integration.
The AI help is great. After getting accustomed. their web site builder works great for me.
Getting my own web, its an honor. interacting with other entrepreneur's, and sharing and referring my friends to hostinger will be a great learning experience
Had thee most helpful support guys I have ever encountered..Guy truly moved mountains just to help me. P100 staff member! If i remember correct it was Amir and what a credit he is to Hostinger! GG
The agent answered all of my questions and in a timely manner. The information provided helped me resolve the issues I was having.
I decided to reach out to speak with a real person today after spending hours today trying to get my new website to work. On top of today, I have spend probably in total over 20 hours tying to make... See more
The page is very intuitive and well built, the templates are useful and the service excellent
Horizon by Hostinger is a total scam, kept using stock footage for my photography site even when I uploaded my own files and no they have not improved their services. Itβs the same rage inducing ai... See more
Company replied
This was my first experience with Hostinger. As a new user I used Kodee to start out, but when Jefferson came on board he answered my questions and helped me to "fix" the main problem. I'm pleased wit... See more
EASy to use komunikatif , freidly customer service
Best hosting services and easy website builder.
I chose Hostinger for their advertised user-friendly control panel, but it has been anything but simple. The migration support promised seamless transitions; instead, I encountered numerous errors tha... See more
Company replied
Fabian was awesome, very knowledgeable, and patient, I had problem with my website, chatted with AI, got frustrated. Fabian took his time, step by step guiding me, he did excellent job. I was more tha... See more
I've been with Hostinger for over 4 years, and have never been disappointed by them. The ease of usability throughout their entire ecosystem makes it hard to go anywhere else. And, thanks to Santiago... See more
I was very confused about purchasing the premium plan and about other things, But the suppport agent cindy helped me alot. love the service and customer support.
Fast and knowledgeable responses. This is the type of service someone of my skill set requires and he was very friendly and professional. Would recommend.
I used go daddy too but the response was slow, but on hostinger they were so quick to resolve my issues. When you have businesswebsite running on domain you want to solve the domain issue asap, they... See more
its everything you could ask for from a website domain host
Very friendly and straight to the point. Dhita made sure I didn't get lost along the way.
Rodrigo was incrediblly knowledgable and patient. I problem that I had been strugling with for 2 days, he solved in less than ten minutes. Thank you!
Desi, is the best, she solved very quickly my issues and very responsive. I really appreciate her support and kind.
We have been with Hostinger for a number of years now. They presently host 2 Wordpress sites for us. We have had a number of other ISPs over the years. Having had the experience of the "less than best... See more
this has been an excellent hosting service
Great web hosting and good business support. Especially, Aisha provided excellent support for my billing issue
Amir was excellent, he guided me right through all the steps until I was resolved, and answered all of my questions
We have encountered a technical issue with hostinger's infrastructure that broke our site. Their customer support - does not know tickets - every single reply gets answered and immediately... See more
Company replied
The control panel is quite user-friendly and makes managing my hosting straightforward. However, I was disappointed when I experienced unexpected downtime over the last month. I chose Hostinger based... See more
Company replied
After an upgrade and a renew any kind of issue... with my VPS. Impossible to have a refund after 24 hours from payment, over 30 mins waiting to talk with a human representative, and listen that every... See more
Company replied
When I buy custom domain through hostinger really good for me because i need .com domain for my blogger site to run google adsense approval after I buy domain my blogs are also strong for approval so... See more
Company replied
Their firewall keeps blocking IP addresses, including those of your clients. Since I started using them, I have lost more than half of my daily website visitors because of their agressive firewalls th... See more
Company replied
The worst web service i ever use.... They have alot of rules and restriction that kept you on a continuous toll... first i had issues with email and than they had some redflag kind of firewall... See more
Company replied
Absolutely crap. Terrible experience. I got ripped off through deception. They told me my domain was expiring on a certain day, so I renewed it a couple of days before the expiry date. The payment wen... See more
Company replied
Company details
- #11 of 63 best companies in Web Hosting Company
- #91 of 247 best companies in Business to Business Service
- #7 of 28 best companies in DNS Provider
- #13 of 52 best companies in e-Commerce Solution Provider
- #7 of 29 best companies in Website Designer
About Hostinger
Written by the company
About Hostinger
Weβre proud to say that weβre currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, weβre now home to over 4 million customers around the world and more than 900 employees.
Weβre dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.
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Our products
Hostinger provides everything you need to create, launch and grow your website in one place including:
Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains
Why choose us for your website?
Weβd love to help you write your online success storyβand when you choose Hostinger, you can enjoy:
- Fast, free, easy migrations.
- Speedy customer support in 10+ languages, available 24/7.
- Free domain name registration.
- Data centers all around the world located across Asia, Europe, North America, and South America.
- A vast knowledge base of in-depth video and text-based tutorials.
- LiteSpeed Web Server Technology for 4X faster websites.
- One-click WordPress installation.
- 99.9% uptime guarantee.
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Say hello or ask a question
Email: support@hostinger.com
How to contact us?
Written by the company
- Three. Two. Online
- We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
- Whatever you do, itβs better with a website
- Your website is an extension of you. Itβs where your vision comes to life and itβs our mission to make launching your idea online as smooth and simple as possible.
- With you every step of the way
- From choosing your domain to building your dream website with AIβand everything in betweenβweβre in your corner cheering you on with 24/7 customer support.
Contact info
61 Lordou Vironos Street, 6023, Larnaca, Cyprus
- support@hostinger.com
- hostinger.com
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good hostinger
Always helpful
Misleading features, not what I expected
I bought the Business Web Hosting plan in March 2026. Two features were advertised that I specifically chose this plan for β and both turned out to be very different from what I expected.
The email situation really frustrated me. It says "5 mailboxes per website" but when I tried to set up my email, I kept getting sent to paid upgrade pages. I wasted a whole afternoon trying to figure this out. When I finally found the free email, it only has 1GB storage, 100 emails per day limit, no spam protection, and puts Hostinger branding on my outgoing emails. That is not business email. That is a demo account with a business label on it.
The free domain was the same story. I wanted .com.au. Not eligible. Only cheap extensions that nobody uses qualify as "free." This wasn't made clear when I was purchasing.
I also tried to check what was advertised on their website when I bought it by using the Wayback Machine β turns out Hostinger has blocked their site from being archived. So you can't go back and check what they promised you. Make of that what you will.
I'll get a partial refund because I happened to know about the 30-day money back guarantee and acted quickly. Most people won't know to do this, and the misleading advertising is still there unchanged.
If you're an Australian small business, please read every single line of fine print before buying. The headline features are not what they seem.
Verified purchase | March 2026 | Melbourne, Australia
Clear and Helpful Support Team
I previously had 2 subscriptions with Hostinger and consolidated them into one. I was a bit confused about the logistics of switching my email between hosting plans as well as integrating Google Workspace. Hostinger's support team member Devi was patient and clear in explaining all the logistics involved. With Devi's help, I was able to get my problem resolved.
I am very pleased
Para VPS y despliegue deβ¦
Para VPS y despliegue de microservicios, totalmente recomendable.
Super helpful and patient!
I was assisted by Deividas. He was very helpful, quick and patient. He helped me fix my problem and get my website back to normal. I'm very satisfied!
Hostinger is awesome
Hostinger and their support team are awesome β fast, clear, and solved my issue in no time. Highly recommend!
I am happy with hostinger
Despite having an helpful Ai, the human customer service is always quick for escalation
nowadays, most companies just want their customer to interact with Ai, sometimes the Ai is not as helpful as they think, but Hostinger is different because AI can be helpful for quick basic queries, but without waiting for you to be frustrated, their AI escalate automatically to human without giving the nonsense that some AI gives you with other companies, i loved my experience i felt heard and attended to. Keep up Hostinger Team
Fantastico servicio
Very Good Support
Fully satisfied with their customer support.
Hostinger is very good and trusted company, and i really satisfied with their customer support. I facing domain related, issue when i request for human support, i get reply from Mykyta in 5 min and he solve my problem in 10 min. And i also like the concept of customer support ai and if it can not solve that problem it directly connect to the human support agent who is free.
They are very prompt and efficient whenβ¦
They are very prompt and efficient when it's about costumer support, which I appreciate.
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