Lead with mobile, win across every channel
Airship is the only AI-powered, mobile-first customer experience platform built to orchestrate the entire customer journey from first touch to measurable results
Retail
Travel & Hospitality
Media & Entertainment
The world's leading brands grow with Airship
Trusted by the world’s leading brands
Your brand at the center of their world
Mobile isn’t a channel. It’s the remote control to your customers’ lives. Design unified cross-channel experiences — across push, SMS, email, in-app, web, wallet, and more — that match the way today’s consumers discover, decide, and convert.
Build
From idea to launch without a single line of code
Create rich, native experiences across app and web, including forms, surveys, and branching layouts powered by AI agents. Do it truly no-code, with no custom HTML or JavaScript overlays. Simply build, preview, and deploy in a matter of moments — not months.
80%
faster alerts
AccuWeather relies on Airship to launch breaking weather alerts consistently faster than competitors, achieving near-instant delivery when seconds count.
“Airship’s no-code editor made it possible for our entire team to create and optimize several multi-screen app onboarding experiences in minutes not months, without developer resources or app updates, which is absolutely critical for apps like SXSW GO...”
Michael Brown
Vice President of Innovation, SXSW
ORCHESTRATE
Cross-channel journeys in perfect rhythm
Say goodbye to disjointed message blasts. Use Airship AI to build goal-based roadmaps in seconds, then deliver seamless experiences that exceed customer expectations. We orchestrate the entire journey to meet customers on the channels they choose — from web to email to mobile wallet and more — and ensure every interaction is personalized.
6.5x
lift in registrations
With Airship’s cross-channel approach, Hawaiian Airlines saw a double-digit YoY boost in audience engagement and a 6.5x lift in registrations upon first app opening.
“Mobile banking experiences require a high-touch strategy that keeps customers informed, engaged, and reassured. Airship empowered us to deliver it.”
Merlyn Tsai
Head of Consumer Banking & Digital, CIMB Singapore
optimize
Real-time intelligence that drives real results
Understand your customers. Learn what works. Then do more of it. With Airship, you can collect zero-party data, have Airship AI predict when your customers are ready to act, and test multiple variants at once. No friction, no guesswork — just enriched customer insights that fuel deeper personalization at scale.
800x
higher response rates
With Airship’s adaptable experiences and A/B testing, Orange received 800x more survey responses in 24 hours and 30x higher monthly rates, boosting their NPS by 9 points.
“Our team was able to build a new and innovative experience for our guests when they were actively engaged with our app, capturing valuable insights to deliver more tailored recommendations.”
Jodi Williams
Vice President of E-Commerce, Ulta Beauty
AIRSHIP AGENTS
The first live AI agents purpose-built for customer experience
While other platforms are still piloting AI features in beta, Airship’s agents are already elevating and accelerating workflows — from strategy recommendations through campaign creation and optimization.
You set the goals and approve the outputs. They handle the complexity.
From prompt to live experience in minutes
Describe what you need, upload an image, or just have a simple conversation. Airship’s Scenes Agent builds native, on-brand, deeply embedded app and web experiences quickly without a single line of code.
Proactive strategy recommendations tied to your needs
Airship’s Recommendation Agent works from your real-time audience data, analyzing customer movement over time and surfacing actionable next steps that match your specific conversion goals.
Agents designed to work together with you in the loop
Our Campaign, Journey, Scenes, Accessibility, and Brand Guideline Agents are built to collaborate — so you get a unified output you can review and approve at every step.
Leading Brands
Proven across industries
Retail
Drive purchases without overwhelming your team. Turn browsers into repeat buyers and grow basket size with personalized experiences, AI-powered orchestration, and loyalty programs that keep customers coming back.
With Airship, our team was able to build a new and innovative experience for our guests when they were actively engaged with our app, capturing valuable insights to deliver more tailored recommendations.
Jodi Williams
Vice President of Ecommerce, Ulta Beauty
2.8x
higher conversions from in-app Scene
2.5x
higher conversions from push vs. average
Media & Entertainment
Break through content overload and keep subscribers tuning in. Surface breaking news stories, send the right content at the right time, and fight subscription fatigue with personalized experiences that prove your value.
With Airship Mobile Wallet, we’ve started to move away from the dependency on physical Guest Passes, leading to a smaller footprint in terms of both cost and sustainability, all while gaining more Guest Pass participants.
Michael Brown
Vice President of Technology Solutions
25%
Increase in credentials distributed
54%
Reduction in credential costs vs. physical-only passes
Finance & Insurance
Build digital trust while driving product adoption. Protect customers with instant fraud alerts and security notifications, and grow your share of wallet with timely, actionable guidance that drives customers to personalized value at scale.
Airship empowered us to transform the CIMB Clicks app into a virtual branch that balances the tailored service that customers expect from in-person interactions with the convenience of online operations.
Merlyn Tsai
Head of Consumer Banking & Digital, CIMB Singapore
162%
YoY increase in monthly active users
49%
app user growth in just two months
Travel & Hospitality
Execute flawlessly when it matters most. Deliver real-time gate changes, instant flight alerts, room updates, and more to build trust in critical moments while maximizing direct bookings and revenue per traveler.
We set out to help customers get more from travel with a streamlined journey—both in the airport and beyond. Airship’s sophisticated mobile wallet solution made it easy to achieve this, creating a seamless and integrated day-of travel experience that exceeds rising customer expectations.
Tracy Brooks
Manager Product Management, Mobile App, Alaska Airlines
35%
YoY growth in mobile wallet adoption
90%
of passengers checked in pre-arrival
Sports
Turn game-day energy into long-term loyalty. Build a sustainable relationship with your fan base that outlasts the season. Build meaningful connections with real-time celebrations and exclusive content, keeping fans invested and active even in the off-season.
Leveraging Airship, we were able to take this project from conceptualization to execution within two weeks. The efficacy and clarity provided by Airship, coupled with prompt and efficient support team feedback, ensured a fast and seamless deployment.
Syed Adeel Ahmed
Chief Technology Officer – OneFootball
25%
completion rate in the first week
50%
engagement on both Android and iOS platforms
Telecom
Maximize lifetime value in every connection. Move beyond simple retention to true revenue expansion. Transform routine service moments into opportunities to increase share of wallet. Drive higher ARPU and lasting loyalty through proactive, personalized experiences that subscribers value.
Since switching to Airship’s no-code native app experiences—which allow us to quickly deploy, test, and adapt onboarding flows, surveys, and more—we now receive as many customer survey responses in a day as we used to in an entire month.
Laurent Claramonte
Head of Data – Mobile Applications, Orange France
30x
higher response rates
+9
point increase in NPS
The Airship ADVANTAGE
Why smart brands choose Airship
Unmatched mobile expertise
Airship is at the vanguard of mobile-first customer experiences. Our decades of innovation and expertise mean you get proven strategies, with real results.
Customers at the core
Better experiences mean better outcomes, and better outcomes are the foundation of every partnership we build. Your customers’ success is our success.
Measurable business impact
Our mobile-first customer experience platform is designed to optimize strategies in real time and drive real results across every channel — for greater loyalty, revenue growth, and ROI.
Consistent reliability and user-friendly tools simplify multi-channel messaging
"Airship has been a huge part of our organization as our main CRM tool for years and it hasn't let us down. It is reliable and user friendly. "
May 20, 2026
Marketing Manager
IT Services
IT Services
Platform Enables Real-Time Message Adjustments and Streamlined Mobile Communication
"Airship has been fantastic to work with to help us achieve our mobile messaging goals. The customer support offered, the easy-to-use platform, and the constant updates for the latest in message types, testing, personalization, etc. are all extremely helpful to our team. "
May 6, 2026
Marketing Manager
Retail Industry
Retail Industry
Not just a vendor, but a Strategic Partner
"Customer service and technical support are top notch. They are a true partner vs just a vendor. "
May 20, 2026
Director of Marketing
Retail Industry
Retail Industry
Fabulous partners who make my job easier!
"The platform is user friendly and efficient in deploying campaigns successfully, and the team is extremely helpful in helping guide set up, strategy and technical background to our campaigns."
May 6, 2026
Marketing Associate
Retail Industry
Retail Industry
Real-Time Messaging Enhances Engagement but Complexity May Challenge New Users
"The platform has helped us improve customer engagement by delivering highly personalized real-time messaging across multiple channels."
Aug 28, 2025
Platform Engineer
Retail Industry
Retail Industry
Exploring the Efficiency of Multi-Channel Journeys by Airship
"Airship has changed and optimized the whole nurturing process all along the client life cycle. "
Apr 15, 2026
Director of Project Management
Media Industry
Media Industry
A Key Player in Reaching Active Users Worldwide
“Airship is a critical product for us to reach our growing daily/monthly active users and we have not been able to find an alternative that serves our purposes on the market.”
APRIL 1, 2025
Management / Business Consulting,
Telecom Industry
Telecom Industry
Feature-Rich and Reliable Platform: A Comprehensive Analysis
It is a great product offering all the aspects of functionality needed by our division to engage and acquire the mobile audience. Excellent management team, very engaged customer service representative and overall responsive crew.
APRIL 23, 2025
Product Management,
Media Industry
Media Industry
A Versatile Platform for Personalized Customer Journeys
Working with Airship, on the platform and with our account managers, has been a great experience... always able to help us find solutions, even making current processes more efficient
APRIL 3, 2025
Product Management,
Insurance Industry
Insurance Industry
Superior Product with Zero Downtime and Continuous Innovation
Plenty of features and they continue to look to integrate new features - best in class.
APRIL 3, 2025
Software Development,
Travel and Hospitality Industry
Travel and Hospitality Industry
Leveraging Airship for Effective App and In-App Notifications
I use Airship to establish marketing campaigns... It's easy to use. Airship contacts are reactive and is a pleasure working with us.
MARCH 31, 2025
Marketing,
Telecommunications
Telecommunications
Decade-Long Success with Powerful Integration Platform
Ten years ago we integrated this platform with very good results. The roadmap and product evolution have covered our expectatives and helped us to provide new features.
SEPTEMBER 6, 2024
IT,
Banking Industry
Banking Industry
Airship Partner Ecosystem
The Airship Partner ecosystem connects your brand with top digital agencies, systems integrators, and technology companies to help you make the most of your tech stack.
RESOURCES
