Services
Contact Veeva Global Support
Veeva Global Service Center provides essential 24/7 1st line support to End users and Site Users for the applications listed below:
Chat (Monday to Friday)
https://sites.veevavault.help/gr/support/Email Support:
eCOA: ecoasupport@veeva.com
RTSM: helpdesk@rtsm.veeva.com
SiteVault: sitevaultsupport@veeva.com
Study Training: studytrainingsupport@veeva.com
Site Connect: sitesupport@veeva.com
Phone Support:
| Americas | |
|---|---|
| Argentina | 0800.666.0738 |
| Brazil | 0.800.7612628 |
| Canada | 1.800.350.8722 |
| Chile | 56.800.231109 |
| Colombia, Toll-Free | 57 1 800 5191229 |
| Mexico | 52.800.283.3434 |
| Puerto Rico | 1.800.350.8722 |
| United States of America | 1.800.350.8722 |
| Europe | |
|---|---|
| Austria | 43.800.298.948 |
| Belgium | 32.800.54134 |
| Bosnia and Herzegovina | 38.7800.83047 |
| Bulgaria, Toll-Free | 359 (800) 2100241 |
| Czech Republic | 42.080.008.8441 |
| Denmark | 45.8082.0326 |
| Estonia | 372.800.032.1201 |
| Finland | 358.800.145.765 |
| France | 0.801.840.214 |
| Georgia | 995.800.800.118 |
| Germany, Toll-Free | 49 800 0009177 |
| Greece | 30.800.4938.21416 |
| Hungary | 36.80.080571 |
| Ireland | 1.800.816927 |
| Macedonia | 389.80.080.580 |
| Italy | 800.961.582 |
| Netherlands, Toll-Free | 31 800 0227013 |
| Norway | 47.800.54109 |
| Poland | 800.088.619 |
| Portugal, Toll-Free | 351 800 835197 |
| Romania | 40.800.410.160 |
| Serbia, Toll-Free | 381 800 301106 |
| Spain | 900.999.322 |
| Sweden | 46.2088.9863 |
| Switzerland | 41.800.040.011 |
| United Kingdom | 44.18.6550.2582 |
| Middle East | |
|---|---|
| Israel | 1809.349.329 |
| Africa | |
|---|---|
| South Africa | 27.860.023.927 |
| Oceania | |
|---|---|
| Australia Direct Line | 0290.994.110 |
| Australia, Toll-Free | 1.800.290.794 |
| New Zealand | 0.800.428.764 |
| Asia | |
|---|---|
| China | 86 40 06016218 |
| India, Toll-Free | 91 0008000504652 |
| Japan Direct Line | 81 3-6843-5768 |
| Japan, Toll-Free | 81 800-808-0289 |
| Malaysia | 60.1.800.81.0963 |
| Philippines | 63.1800.1.118.0057 63.1800.8.908.6308 |
| Singapore | 65.800.852.8740 |
| South Korea | 82 808 704136 |
| Taiwan | 00801.49.1928 |
| Thailand | 66.1800.018.232 |
| Turkey | 90.800.492.4088.0147 |
Email Support:
PromoMats & Vault Medical support@veeva.com
Engage: support@veevaengage.com
Phone Support:
| Americas | |
|---|---|
| Area | Number |
| Canada: | 1 800 801 9845 |
| United States: | 1 800 971 3716 |
| Colombia: | 01 8000 519 1230 |
| Europe | |
|---|---|
| Area | Number |
| United Kingdom: | 01865 398190 |
| France: | 0801 840 527 |
| Italy: | 800 685 160 |
| Germany: | 0800 0009176 |
| Netherlands: | 0800 0226974 |
| Portugal: | 800 835 196 |
| Spain: | 900 999 414 |
| Asia & Oceania | |
|---|---|
| Area | Number |
| Australia (Direct): | 02 8417 2228 |
| China: | 400 090 5319 |
| Japan (Direct): | 03 6843 5769 |
| Japan (Toll-Free): | 0800 808 0292 |
| South Korea: | 080 870 4139 |
| Hong Kong: | 800 963 790 |
If you are an Administrator User please go to the Support portal for further information.