Summary

  • There's a save-wiping bug in Forza Horizon 6 that affects Xbox and PC; the developer is investigating.
  • Update Gaming Services, disable Quick Resume on Xbox, stay online, and allow cloud sync to minimize risk.
  • If saves vanish, stop playing the game and file a support ticket immediately to increase the chances of data recovery.

People have now spent enough time with Forza Horizon 6 to gauge how good a game it is, and so far, the reviews have been shining. However, that doesn't mean that Playground Games can rest easy.

The development team has announced a strange save-game-wiping bug affecting both Xbox and PC gamers. While it has made recommendations on how to keep their saves intact, it sounds like it doesn't quite know what's wrong yet.

Playground Games sounds the alarm over vanishing Forza Horizon 6 saves

A root cause has yet to be confirmed

As spotted by Neowin, the Forza Support Team has posted a message regarding people's Forza Horizon 6 save files. It seems that something is erasing people's progress, and while the team is still working out what, exactly, is causing the issue, it has shared a few good saving habits to minimize the chance of it happening to you:

  • Ensure your Gaming Services app on PC or XBOX Series X|S console is fully up to date.
  • On XBOX Series X|S consoles, disable Quick Resume for Forza Horizon 6.
    • To disable Forza Horizon 6 from using Quick Resume, highlight the game box art anywhere in the console experience (Home, My Games & Apps, Pins, etc) and then press the Menu button, then go to Manage game and add-ons > Quick Resume settings > Disable Quick Resume.
  • Ensure you are online when ‘quitting’ the game.
  • Give your save time to sync to the cloud before powering off or switching devices.
  • Do not force quit the game during save screens.
  • Do not power off the device during gameplay.
  • If you receive an "Out of space" pop up with a game crash, it is recommended that you check your storage and restart your console via the menu option or XBOX controller button.

If you switch between Xbox and PC, make sure you properly close Forza Horizon 6, then wait for the system to sync your saves to the cloud before you hop to your other device. And if your saves do disappear, the team recommends that you open a ticket immediately and stop playing the game to maximize the chance of data recovery.