Replying to @AlyssaSeiders
Thank you for bringing this to our attention. We will be sure to look into this matter. Please feel free to send up a DM if there's anything you need. - RB
Xfinity Support
1.3M posts
Xfinity Support
@XfinitySupport
Hi! 👋 Welcome to your official support team @Xfinity.
Need to connect? Our experts are here for you live 24/7/365.
- We’ve teamed up with @TheUPSStore to make returning @Xfinity equipment even easier. Here’s how p.ctx.ly/r/33vpic.x.com/M374fOhCHQ
- Some customers are having issues with their XFINITY Internet service. We apologize & appreciate your patience while we work to fix.
- One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize & are working to get services restored as soon as possible
- Replying to @_Deim0sGood evening, thank you for taking the time to reach out to us here in Digital Care. I'd be happy to assist with any questions about your camera. Please send DM with your first & last name, and full address? -AD
- My life sticks sometimes. Coming home to a clogged toilet is just wrong
- Replying to @JimmysSeafoodHello! I would love to help out you and the fans, unfortunately the Bengals are not in the playoffs this year. The wildcard round starts next weekend. You can find the brackets and playoff schedule here:
- We will proactively issue a $19.99 credit to any Xfinity TV customer who purchased "The Match" pay-per-view event. We hope Turner and Bleacher Report will do the same given that the event was made available by them for free on The Bleacher Report website.
- Replying to @NPCphotographer and @IGPhotographerThanks for reaching out to us through Twitter. I will be more than happy to address your billing concerns. Can you send me a DM with your name, (name on the account if different), full address, phone number, or account number please? -SH
- Replying to @rqpidHey! We would be more than happy to assist with any Internet concerns. Could you please send us a DM with your full first/last name and complete service address (Including the city, state, and zip code)? We hope to hear from you soon. -DG
- Hello there! Thanks for reaching out to the Xfinity support team. We understand you are not amused with this specific channel. No worries! We will do our best to assist you. To proceed, kindly send us a direct message with your full name and complete service address.
- Internet issues should now be resolved for almost all customers. We apologize for the inconvenience & thank you for your patience.
- #Update on our Internet Essentials offer in response to COVID-19 emergency measures: Current customers will automatically receive the increased speeds. New customers do not have to speak to an agent. They can apply via their mobile device here: internetessentials.com
- I am thinking I should have ate lunch prior to coming in. I can't stop eating the Goetze's Caramel Creams
