Firstsource Introduces
Intelligence That Operates
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Cut Collections Costs by 50%+
Without Touching Core Systems
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Firstsource recognized as a
Leader in Banking Operations by
Everest Group and NelsonHall
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Who we are
Firstsource is driven by one thing: making it happen for our clients, solving their biggest challenges. We are a specialized BPM partner with hyper-focused, domain-centered teams and cutting-edge tech, data and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.
Our clients do more with less
$4m
Millions in annual savings achieved through digital approach at major telecommunications company.
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This healthcare provider saves millions through our operational automation, every year.
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Savings in corporate account onboarding time for this FinTech company using automation and RPA based solutions.
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Better results, with fewer
resources. Perspectives
01
Improve data accuracy and collection for Medicare Advantage plansPut generative AI and NLP to work in tandem, to improve coding accuracy, find diagnostic information in unstructured data power positive outcomes.
02
Turn AI adoption into real-world outcomesFrom workshop to playbook, bust the Generative AI myths with a clear, proven approach to make business value happen — fast.
03
Help keep business and customers’ personal information safe.Stronger bank security. Better customer experiences. Our 600 hyper-focused fraud specialists make both happen.
04
Cut operational risks by as much as 30%Level-up your business and reap the rewards. Collaborate with multiple BPO partners in a joint risk management
strategy.
05
Deliver clean, safe, engaging digital spaces for your audienceUnlock the full potential of your brand’s digital presence to foster a thriving online community, drive sustained brand growth, and efficiently manage user-generated content in a safe, reputable way.
