Support

Red Hat customer support

Note: If needed, our engineers can initiate a Remote support session to view and/or access your system.

Access support information for your Red Hat products

Product pages

Find specific support information for your products in the product pages.
Knowledgebase

Browse the Knowledgebase by product.
Documentation

Browse Documentation by product.
Customer Portal Labs

Improve performance, optimize configuration, troubleshoot issues, and more.
- Configuration
- Deployment
- Troubleshooting
- Security

Life Cycle and Update Policies

Red Hat provides support and maintenance during stated time periods, allowing customers and partners to effectively plan, deploy, and support their Red Hat products.

When working with multiple Red Hat products, use the Product Life Cycles comparison tool.
Red Hat Application Services Product Supported Configurations

View supported configurations for Red Hat Application Services (middleware) products.
Product Certifications

Find products and services tested, supported, and certified to perform with Red Hat technologies.
Troubleshoot a product issue

A self-solve tool that connects you to the right information, enabling you to resolve issues quickly and efficiently.

Red Hat provides a variety of specialized, supplementary offerings to help you achieve operational excellence with your enterprise solutions.

With a Red Hat subscription, your mission-critical work is backed by experienced, knowledgeable, and committed support engineers.

Raise a concern to Red Hat support management.

With a Red Hat development subscription, you can gain insights on your application development from certified engineers.