Google Maps Reviews Scraper

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A powerful and reliable tool for extracting comprehensive review data from Google Maps places. Extract reviews, ratings, user information, business responses, and much more from any Google Maps location.

Features

• Comprehensive Data Extraction: Extract detailed review information including user profiles, ratings, photos, and business responses
• Flexible Review Limits: Choose to extract a specific number of reviews or all available reviews
• Multiple Sorting Options: Sort reviews by relevance, newest, highest rating, or lowest rating
• Language and Country Support: Specify language and country for localized results
• Bulk Processing: Handle multiple Google Maps place URLs in a single run
• Rich Metadata: Extract place information, user statistics, and raw HTML data
• Business Responses: Capture owner responses to reviews when available

Input Parameters

Required Fields

Optional Fields

Output Data

The scraper provides comprehensive review data with the following structure:

Review Information

• user_name: Name of the reviewer
• user_total_reviews: Total number of reviews written by the user
• user_total_photos: Total number of photos uploaded by the user
• user_avatar: Profile picture URL of the reviewer
• user_link: Link to the reviewer's Google Maps profile
• review_id: Unique identifier for the review
• review_rate: Star rating (1-5)
• review_text: Full text of the review
• review_photos: Array of photo URLs included in the review
• iso_date: Publication date in ISO format
• review_time: Human-readable time (e.g., "2 weeks ago")
• review_link: Direct link to the review

Business Information

• business_response_text: Owner's response to the review
• owner_answer: Detailed owner response object
• business_id: Unique identifier for the business

Place Information

• placeData: Object containing place details
  • originalInput: The original URL provided
  • placeInfo: Business details including name, address, rating, and total review count

Additional Data

• translations: Translation information if available
• raw: Raw HTML data for advanced processing
• fullBusinessInfo: Complete business information object

Usage Examples

Basic Usage

Extract the latest 20 reviews from a single Google Maps place:

{
"startUrls":["https://www.google.com/maps/place/Starbucks"]
}

Using Search Terms

Extract reviews using a search query instead of a direct URL:

{
"startUrls":["Empire State Building"],
"maxReviewsPerPlace":50
}

Mixed Input Formats

Handle multiple input types in a single run:

{
"startUrls":[
"https://www.google.com/maps/place/Restaurant1",
"ChIJrTLr-GyuEmsRBfyf1GDuqtQ",
"Times Square New York"
],
"parseAllReviews":true
}
### Advanced Usage
Extract all reviews from multiple places with specific sorting and language:
```json
{
"startUrls":[
"https://www.google.com/maps/place/Restaurant1",
"https://www.google.com/maps/place/Restaurant2"
],
"parseAllReviews":true,
"sortBy":"Newest",
"language":"en",
"country":"US"
}

Limited Review Extraction

Extract exactly 100 reviews from a place:

{
"startUrls":["https://www.google.com/maps/place/Local+Business"],
"maxReviewsPerPlace":100,
"sortBy":"Highest ranking"
}

Sample Output

{
"user_name":"John Doe",
"user_total_reviews":42,
"user_total_photos":15,
"user_avatar":"https://lh3.googleusercontent.com/photo.jpg",
"user_link":"https://www.google.com/maps/contrib/123456789",
"iso_date":"2024-01-15T10:30:00Z",
"review_id":"ChdDSUhNMG9nS0Vma0V...",
"review_time":"2 weeks ago",
"review_link":"https://www.google.com/maps/review/...",
"review_text":"Excellent service and great atmosphere!",
"review_photos":[
"https://lh3.googleusercontent.com/photo1.jpg",
"https://lh3.googleusercontent.com/photo2.jpg"
],
"business_response_text":"Thank you for your feedback!",
"review_rate":5,
"placeData":{
"originalInput":"https://www.google.com/maps/place/Business",
"placeInfo":{
"name":"Business Name",
"address":"123 Main St, City, State",
"rating":4.5,
"reviewCount":1250
}
}
}

Best Practices

1. Input Formats: Use various input formats - full Google Maps URLs, short URLs, place IDs, business IDs, or search terms (e.g., "Empire State Building")
2. Search Terms: For better accuracy with search terms, include location context (e.g., "Central Park New York" instead of just "Central Park")
3. URL Format: When using URLs, use the complete Google Maps place URL (e.g., https://www.google.com/maps/place/Business+Name)
4. Review Limits: Start with smaller review counts to test performance before scaling up
5. Language Settings: Specify language codes for consistent localized results
6. Batch Processing: Process multiple URLs and search terms efficiently in a single run
7. Data Storage: Results are automatically saved to your dataset for easy access

Common Use Cases

• Competitive Analysis: Monitor customer sentiment across competing businesses
• Reputation Management: Track and analyze customer reviews for your business
• Market Research: Gather insights about customer preferences and trends
• Quality Assurance: Monitor service quality across multiple locations
• Customer Feedback Analysis: Extract and analyze customer feedback patterns

Error Handling

The scraper includes robust error handling for:

• Invalid or inaccessible Google Maps URLs
• Network connectivity issues
• Rate limiting and anti-bot measures
• Changes in Google Maps page structure

Performance Considerations

• Processing time varies based on the number of reviews and places
• Larger review counts may require more time and resources
• The scraper automatically handles pagination and loading delays
• Results are streamed to your dataset in real-time

Support

For technical support, feature requests, or bug reports, please refer to the documentation or contact support through the platform.

Note: This tool is designed for legitimate data extraction and research purposes. Please ensure compliance with Google's Terms of Service and applicable data protection regulations when using this scraper.