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Trustpilot Reviews Scraper — Ratings, Replies & Confidence

Extract customer reviews from any Trustpilot business page. Full review fields including rating, title, text, author, country, verified status, company reply + reply date, date of experience, and derived rating distribution per star. Filter by stars (multi-select), language, and date range. Every record includes parse_confidence for structured drift detection.

Pricing: $2.00 per 1,000 reviews (pay-per-result, no subscription).

What you get

Our edge over competitors

Quick start

{
"domains":["amazon.com"],
"maxReviews":100,
"proxyConfiguration":{
"useApifyProxy":true,
"apifyProxyGroups":["RESIDENTIAL"]
}
}

Input parameters

Use cases

• Brand reputation monitoring — daily scheduled runs, filter to 1-2 stars
• Competitor analysis — compare overall_rating, star_N_pct, reply rate
• NLP / sentiment datasets — verified text + rating ground truth
• Market research — track review velocity and response patterns
• Lead generation — identify active reviewers in your niche

Anti-bot reality (honest limits)

Trustpilot uses AWS WAF that blocks datacenter and home IP addresses with a JavaScript challenge page (HTTP 403). This is IP-reputation-based, not TLS fingerprinting — residential proxies pass through cleanly.

A proxy is required. Configure proxyConfiguration with Apify's Residential proxy group. The buyer (you) pays for proxy compute — this keeps the per-review price low.

Without a proxy you will see: Trustpilot blocked request: http_403 in logs.

Performance

Trustpilot shows 20 reviews per page. The actor paginates via the Next.js /_next/data/ JSON endpoint (no HTML parsing after page 1) at ~20 req/min to stay under WAF rate limits.

Pricing

$2.00 per 1,000 reviews (PPE, pay-per-result).

Apify's free plan includes $5 credit = ~2,500 reviews at no cost.

Proxy cost (Apify Residential): ~$3.50/GB. A typical review page is ~50KB, so 1,000 reviews (50 pages) ≈ 2.5MB ≈ under $0.01 in proxy costs.

Integrations

Built for brand and CX teams tracking reputation, mining customer sentiment, and benchmarking competitors on Trustpilot — the JSON/dataset output drops into the tools you already run, no glue code:

• n8n / Make / Zapier — trigger a run or pipe every new dataset item into 500+ apps (Google Sheets, Airtable, Slack, HubSpot, your database) with no code: n8n, Make, Zapier.
• Webhooks — fire your own endpoint the moment a run finishes, to push results straight into your pipeline (docs).
• MCP server — expose this actor as a tool to Claude, Cursor, or any MCP client so an AI agent can pull this data mid-conversation (guide).
• API & SDKs — fetch the dataset as JSON, CSV, or Excel through the Apify REST API or the Python / JS SDKs.

See all Apify integrations.

Legal

This actor accesses publicly visible review data on Trustpilot — the same data any browser user can see without logging in. Users are responsible for compliance with Trustpilot's Terms of Service, GDPR, and CCPA as applicable. Do not republish review content as your own. This actor is not affiliated with or endorsed by Trustpilot A/S.

More scrapers from our toolkit

Building a data pipeline? These actors pair well with this one — each runs on your own Apify account with the same pay-per-result pricing, no subscription:

• Upwork Talent Scraper
• Website Contact Extractor
• Yellowpages Scraper
• Yelp Scraper
• Zoominfo Scraper
• 2GIS Places Scraper

Chain any of them together from the Integrations tab (the Run succeeded trigger) to build a multi-step workflow — one actor's output feeds the next.

Use it from your existing tools

Use with Claude Desktop / Cursor / Cline (MCP)

Load this actor as a tool in your AI assistant. Call it directly from your AI assistant via the Apify MCP server — no Store browsing needed. Paste this into your MCP client config (e.g. claude_desktop_config.json) and restart the client:

{
"mcpServers":{
"apify-trustpilot-reviews-scraper":{
"command":"npx",
"args":[
"-y",
"@apify/actors-mcp-server",
"--tools",
"bovi/trustpilot-reviews-scraper"
],
"env":{
"APIFY_TOKEN":"YOUR_APIFY_TOKEN"
}
}
}
}

Replace YOUR_APIFY_TOKEN with your own Apify API token (free at apify.com → Settings → Integrations). Curated to a handful of tools so the agent selects reliably.

Works with Clay

Run this actor as an HTTP enrichment step inside a Clay table:

• Method: POST
• URL: https://api.apify.com/v2/acts/bovi~trustpilot-reviews-scraper/run-sync-get-dataset-items?token={{apify_token}}
• Body (JSON): map your Clay columns to the actor input (see the Input section above), e.g. {"domains": "{{clay_column}}"}

The run finishes synchronously and returns the dataset rows straight into your Clay table. It runs on Apify's cloud under your own token and usage. Synchronous runs must complete within 300 seconds.