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from $3.00 / 1,000 results
Freshworks Marketplace Category Tracker
Scrape the Freshworks Marketplace, list apps by product (Freshdesk, Freshservice, Freshsales, etc.), filter by category, pricing model, and app type. Returns name, description, rating, install count, icon, and app URL for every matching app.
Pricing
from $3.00 / 1,000 results
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24 days ago
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Track and monitor apps on the Freshworks Marketplace, the official app store for Freshdesk, Freshservice, Freshsales, Freshchat, Freshcaller, and more. Extract app names, descriptions, ratings, install counts, pricing models, supported products, and direct app links.
What it does
- Browse by product — list all apps for a specific Freshworks product (Freshdesk, Freshservice, Freshsales, etc.)
- Filter by category — narrow down to categories like "AI & Bots", "Ticketing & Automation", "CRM & Sales", and 14 more
- Filter by pricing model — Free, Paid, or In-App Purchase
- Filter by app type — Platform, Native (Built by Freshworks), External, or MCP Server
- Sort by popularity (install count) or newest first
- Returns position ranking, icon URL, app URL, rating, review count, and more
Input
| Field | Type | Description | Default |
|---|---|---|---|
product | select | Freshworks product to scrape | freshdesk |
sortBy | select | Sort order: popular or latest | popular |
category | select | App category filter (optional) | All |
pricingModel | select | free, paid, or in_app_purchase (optional) | All |
appType | select | platform, native, external, mcp_server (optional) | All |
maxItems | integer | Max apps to return (1–500) | 50 |
Supported Products
| Value | Label |
|---|---|
freshworks | All Products |
freshdesk | Freshdesk |
freshdesk_unified_omni | Freshdesk Omni |
freshservice_itsm | Freshservice |
freshservice_esm | Freshservice for Business Teams |
freshservice_msp | Freshservice for MSPs |
freshsales_crm | Freshsales |
freshworks_crm | Freshsales Suite |
freshchat_crm | Freshchat |
freshcaller_crm | Freshcaller |
Example Input
Output
Each record represents one app in the marketplace:
| Field | Type | Description |
|---|---|---|
rankInProduct | integer | Position in the sorted result list |
slug | string | Internal app identifier (slug) |
name | string | Display name of the app |
description | string | Short description / overview |
supportedProducts | array | Freshworks products the app supports |
pricingModel | string | free, paid, or in_app_purchase |
appType | string | native, platform, external, or mcp_server |
rating | float | Average user rating (1–5) |
reviewCount | integer | Total number of ratings |
installCount | integer | Total installs |
categories | array | App categories |
publishedAt | string | ISO-8601 publish date |
iconUrl | string | App icon image URL (CDN hosted) |
appUrl | string | Direct link to the app page on Freshworks Marketplace |
scrapedAt | string | ISO-8601 scrape timestamp |
Example Output Record
Use cases
- Market research — identify the most popular integrations for a Freshworks product
- Competitive intelligence — track competitor apps and their ratings over time
- Category analysis — find all free apps in a specific category like "AI & Bots"
- Partnership discovery — find high-rated integration partners for Freshdesk or Freshservice
- App tracking — monitor install counts and ratings for specific apps
FAQ
Do I need a Freshworks account? No. The Freshworks Marketplace is publicly accessible and no credentials are required.
How many apps are available? Freshdesk alone has 690+ apps. Other products have 100–300+ apps each.
Is the data real-time? The actor fetches live data directly from the Freshworks Marketplace API on each run.
Can I filter by multiple categories? Currently one category filter is applied per run. Run multiple times with different categories to cover multiple.
What does rankInProduct mean?
It's the position in the sorted result list for the given product/sort combination. rankInProduct=1 means the app appeared first in results when sorted by popularity (or latest).
Are install counts and ratings accurate? Yes — they come directly from the official Freshworks Marketplace API and reflect live data.
Data Source
Data is fetched from the public Freshworks Marketplace REST API (https://www.freshworks.com/apps/api/), which is the same API used by the official marketplace website. No authentication is required.
