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Google Reviews Scraper

Extract structured review data from Google Maps – the world's largest business review platform with over a billion reviews. Collect reviews, ratings, business metadata, photos, owner replies, and Local Guide badges for any business on Google Maps.

Reliable & complete. Uses a stealth headless browser with network response interception (fastest path) and DOM fallback. Expands truncated review texts automatically and collects all review photos.

What you get

Per review – up to 24 fields:

Per business – key metadata fields:

name, place_id, url, website, category, address, phone, latitude, longitude, overall_rating, total_reviews, price_level, opening_hours, star distribution (one_star … five_stars)

Input parameters

Example input

{
"queries":[
"https://maps.google.com/?cid=12345678",
"ChIJN1t_tDeuEmsRUsoyG83frY4",
"Hofbräuhaus München"
],
"maxReviews":200,
"sortBy":"newest",
"language":"de"
}

Example output

{
"source":"google",
"business_name":"Hofbräuhaus München",
"business_external_id":"ChIJR3_ODe1znUcRLMgHyR2QBKQ",
"business_overall_rating":4.3,
"business_total_reviews":42180,
"review_id":"ChdDSUhNMG9nS0VJQ0FnSUR...",
"rating":5,
"text":"Klassisches Münchner Erlebnis! Das Bier ist frisch vom Fass und die Weißwurst-Frühstück Tradition muss man mitgemacht haben.",
"language":"de",
"date_published":"2024-11-20T00:00:00",
"reviewer_name":"Stefan K.",
"reviewer_review_count":47,
"reviewer_is_local_guide":true,
"helpful_count":12,
"owner_reply":"Vielen Dank für Ihre positive Bewertung!",
"photos":["https://lh5.googleusercontent.com/p/..."]
}

Use cases

• Reputation management – Monitor what customers say about your business in real time
• Competitor benchmarking – Compare ratings and review sentiment vs. competitors
• Location intelligence – Analyze reviews across multiple branches or franchise locations
• Travel & hospitality – Collect data for hotels, restaurants, attractions at scale
• Sentiment analysis / NLP – Build multilingual review datasets for AI/ML projects
• Market research – Understand customer pain points and strengths in any sector

Technical notes

• Uses Playwright stealth browser (playwright-stealth) with randomized viewport, locale (de-DE), and timezone (Europe/Berlin)
• Primary path: intercepts Google's internal network responses for review data (fastest, most complete)
• Fallback: DOM scraping with multiple CSS selector fallbacks (Google changes class names frequently)
• Automatically clicks "More" to expand truncated review texts
• Extracts all review photos in full resolution
• Retries with a fresh browser context on CAPTCHA detection

Built for reliability across Google Maps' frequent UI and API changes.