G2 Product Reviews Scraper

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This actor scrapes product reviews from G2 using our API wrapper service to collect customer feedback and ratings for software products.

Features

• Product Review Collection: Get comprehensive reviews for any software product on G2
• Detailed Review Data: Access review content, ratings, reviewer information, and metadata
• Real-time Results: Get instant review data from G2
• API Integration: Uses our secure API wrapper service
• Error Handling: Comprehensive error handling and logging
• Flexible Limits: Control the number of reviews to fetch, up to 1000.

Input

The actor accepts the following input parameters:

Required Parameters

• product (required): Name of the product to get reviews for (e.g., 'postman', 'hubspot', 'slack')

Optional Parameters

• max_reviews: Maximum number of reviews to fetch (default: 200, max: 1000)

Output

The actor outputs each review as an individual data item. Each review contains:

{
"aweme_id":"v15044gf0000d0f6jtnog65t69t3dme0",
"video_id":"7502551047378832671",
"region":"US",
"title":"\"find your joy in what's happening today\" 🥺❤️ @Torchy Swinson ",
"cover":"https://p16-pu-sign-useast8.tiktokcdn-us.com/tos-useast8-p-0068-tx2/oMAIAaioIfhIqwPEKePGeIUjUHALAANAA98QQp~tplv-tiktokx-cropcenter-q:300:400:q72.jpeg?dr=14782&refresh_token=9a81de7e&x-expires=1747270800&x-signature=uMBOSoUR1V94wdNXQatmkOMilFs%3D&t=bacd0480&ps=933b5bde&shp=d05b14bd&shcp=132edbea&idc=maliva&s=PUBLISH&sc=cover&biz_tag=tt_video",
"ai_dynamic_cover":"https://p16-pu-sign-useast8.tiktokcdn-us.com/tos-useast8-p-0068-tx2/oMAIAaioIfhIqwPEKePGeIUjUHALAANAA98QQp~tplv-tiktokx-origin.image?dr=1364&refresh_token=1128aed4&x-expires=1747270800&x-signature=nvWhc1YYcQNbmFpDCwNxZe%2BD0bk%3D&t=bacd0480&ps=4f5296ae&shp=d05b14bd&shcp=132edbea&idc=maliva&biz_tag=tt_video&s=PUBLISH&sc=dynamic_cover",
"origin_cover":"https://p16-pu-sign-useast8.tiktokcdn-us.com/tos-useast8-p-0068-tx2/ogmBat2fQeVoFEA6Qno4RasDAEzEViBPZRHCQ6~tplv-tiktokx-360p.webp?dr=1363&refresh_token=e6451a3f&x-expires=1747270800&x-signature=i8x4vSiblQKAxusjPK7qZxFnGmc%3D&t=bacd0480&ps=d97f9a4f&shp=d05b14bd&shcp=132edbea&idc=maliva&sc=feed_cover&biz_tag=tt_video&s=PUBLISH",
"duration":58,
"play":"https://v16m.tiktokcdn.com/4622c355b936c4a5b974ff0153c757d7/68253e97/video/tos/maliva/tos-maliva-ve-0068c799-us/oofoutR4ExDHRe7EZaFn2Q7pE4NPIAB6msgVZA/?a=1233&bti=M0BzMzU8OGYpNzo5Zi5wIzEuLjpkNDQwOg%3D%3D&ch=0&cr=13&dr=0&er=0&lr=all&net=0&cd=0%7C0%7C0%7C&cv=1&br=1960&bt=980&cs=0&ds=6&ft=4pTgzjjM9-px8Zq8ZmCM5y7EkcAlyBywNLrFDDo5Xmoag3&mime_type=video_mp4&qs=0&rc=N2Q7ZGdmNDk7NjU4Z2ZmN0BpM3A2PHc5cnc5MzMzaTczNEAvLmEwMDRiXzYxMzEyYC0vYSNiYXEzMmRrZ2NhLS1kMTJzcw%3D%3D&vvpl=1&l=20250514090740528ACCDE0257330263AA&btag=e00088000&cc=3",
"wmplay":"https://v16m.tiktokcdn.com/e20fb37e1d1bf0e64a0c619e0181a72e/68253e97/video/tos/maliva/tos-maliva-ve-0068c799-us/okoQVI1eAAnlEZ6sRFfPmoDBgOHd4EEtSVR2g8/?a=1233&bti=M0BzMzU8OGYpNzo5Zi5wIzEuLjpkNDQwOg%3D%3D&ch=0&cr=13&dr=0&er=0&lr=all&net=0&cd=0%7C0%7C0%7C&cv=1&br=2016&bt=1008&cs=0&ds=3&ft=4pTgzjjM9-px8Zq8ZmCM5y7EkcAlyBywNLrFDDo5Xmoag3&mime_type=video_mp4&qs=0&rc=PGk3ZDk6NTw2ODs1Njk1M0BpM3A2PHc5cnc5MzMzaTczNEBiNC8vNl4uNS0xYjRiLl4xYSNiYXEzMmRrZ2NhLS1kMTJzcw%3D%3D&vvpl=1&l=20250514090740528ACCDE0257330263AA&btag=e00088000&cc=3",
"size":7307087,
"wm_size":7517478,
"music":"https://sf19.tiktokcdn-us.com/obj/ies-music-tx2/7502556269832719135.mp3",
"music_info":{
"id":"7502556199716391711",
"title":"original sound - tiktok",
"play":"https://sf19.tiktokcdn-us.com/obj/ies-music-tx2/7502556269832719135.mp3",
"cover":"https://p16-amd-va.tiktokcdn.com/tos-maliva-avt-0068/ba67b11de451691939223e9d978e613a~tplv-tiktokx-cropcenter-q:1080:1080:q75.webp?dr=10796&idc=maliva&ps=87d6e48a&s=PUBLISH&sc=avatar&shcp=132edbea&shp=45126217&t=223449c4",
"author":"TikTok",
"original":true,
"duration":58,
"album":""
},
"play_count":1287045,
"digg_count":7611,
"comment_count":5358,
"share_count":754,
"download_count":77,
"collect_count":796,
"create_time":1746823813,
"anchors":null,
"anchors_extras":"",
"is_ad":false,
"commerce_info":{
"adv_promotable":false,
"auction_ad_invited":false,
"branded_content_type":0,
"organic_log_extra":"{\"req_id\":\"20250514090740528ACCDE0257330263AA\"}",
"with_comment_filter_words":false
},
"commercial_video_info":"",
"item_comment_settings":0,
"mentioned_users":"6797898940689925126",
"author":{
"id":"107955",
"unique_id":"tiktok",
"nickname":"TikTok",
"avatar":"https://p16-amd-va.tiktokcdn.com/tos-maliva-avt-0068/ba67b11de451691939223e9d978e613a~tplv-tiktokx-cropcenter-q:300:300:q75.webp?dr=10793&idc=maliva&ps=87d6e48a&s=PUBLISH&sc=avatar&shcp=132edbea&shp=45126217&t=223449c4"
},
"is_top":0,
"scrapedAt":"2025-05-14T01:07:42.299Z"
}

Usage

1. Input Configuration: Provide the product name you want to get reviews for
2. Set Max Reviews: Specify how many reviews you want to fetch (optional)
3. Run the Actor: Execute the actor with your input
4. Get Results: Receive individual review data in the dataset

Examples

Basic Product Review Search

{
"product":"postman",
"max_reviews":200
}

Review Data Structure

Each review includes:

Basic Review Information

• review_id: Unique review identifier
• review_title: Title of the review
• review_content: Full review content/text
• review_rating: Numerical rating (typically 1-5 stars)
• publish_date: Date when the review was published

Reviewer Information

• reviewer.reviewer_name: Name of the reviewer
• reviewer.reviewer_job_title: Job title of the reviewer
• reviewer.reviewer_link: Link to reviewer's profile on G2

Company Information

• reviewer_company_size: Size of the reviewer's company (e.g., "1-10", "11-50", "51-200", "201-500", "501-1000", "1000+")

Review Details

• review_question_answers: Array of question-answer pairs from G2's review questionnaire
  • question: The question asked by G2
  • answer: The reviewer's answer to the question
• video_link: Link to video review (if available, otherwise null)
• review_link: Direct link to the review on G2

Limitations

• Maximum 1000 reviews per product
• Results are limited by G2's available data
• Some products may have limited review data

Support

For technical support or questions about this actor, please contact our support team.