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Alibaba Review Scraper

Extract aggregate buyer ratings, per-criterion supplier scores (services / shipping / product quality), and operational metrics (response time, on-time delivery rate, Trade Assurance) from any Alibaba product or supplier URL.

Why use this actor

• No Alibaba account or login required — all rating and SLA data is publicly visible.
• Per-criterion breakdown (services, shipping, product quality) surfaces fast-ship or low-quality suppliers that overall star averages alone would miss.
• Accepts both product detail URLs and supplier storefront URLs — supplier URLs are resolved to a representative product automatically.
• Every record is a flat, structured object ready to score, rank, or feed into a pipeline or LLM.
• Operational SLA metrics (response time, on-time delivery rate) are included alongside ratings in each record.
• Export to JSON, CSV, or Excel directly from the Apify Console.

How it works

1. You provide a list of Alibaba product URLs, supplier storefront URLs, or a mix of both.
2. For supplier storefront URLs, the actor automatically locates a representative product to retrieve rating data — no extra configuration needed.
3. The product page is parsed to extract the aggregate rating, total review count, and the full per-criterion breakdown with star-distribution percentages.
4. Supplier SLA metrics (response time, on-time delivery rate, Trade Assurance amount) and trust flags (Gold Supplier tier, paid member status) are merged into the same record.
5. One record per product is saved to your dataset. Download as JSON, CSV, or Excel when the run completes.

You don't need to manage any browsers or scrapers.

Input

{
"urls":[
{"url":"https://www.alibaba.com/product-detail/WATA-In-Ear-Waterproof-Sport-Earbud_1601685362945.html"}
],
"maxConcurrency":2,
"maxRequestRetries":8,
"proxyConfiguration":{"useApifyProxy":true,"apifyProxyGroups":["RESIDENTIAL"]}
}

Output

{
"recordType":"AGGREGATE",
"productId":1601685362945,
"productTitle":"WATA CEB206 ANC TWS In-Ear Waterproof Sport Earbud",
"companyId":250873711,
"companyName":"WATA Electronics Co., Ltd",
"companyRegisterCountry":"CN",
"companyJoinYears":"6",
"productAverageStar":0.0,
"productTotalReviewCount":252,
"supplierAverageStar":0.0,
"responseTimeText":"within 24 hours",
"onTimeDeliveryRate":"91.0%",
"isGoldPlusSupplier":false,
"scrapedAt":"2026-05-30T04:37:55Z"
}

Note: Per-buyer review text is gated behind a signed API that Alibaba does not expose to public traffic. The actor returns rich aggregate data covering all key supplier scoring signals. Use the feedbackUrl field (included when available) to read individual buyer comments in a browser.

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