I’ve been a paying customer for VaultPress for years, then one of their representatives, or what they call “happiness engineers” just disconnecting my account. She discovered I had two accounts and without my permission she disconnected one so I would only have one. But she disconnected the wrong one. She didn’t ask me if she should do this, she just did it. I still haven’t been able to reconnect it. Pat M.

Was doing manual backups, but for only $3.50 a month I get peace of mind from automatic backups. Would be great if I got a badge next the VaultPress menu option on the sidebar indicating I have a message about a backup issue, so I don’t have to click on VaultPress to see if backups are working. I ran into an issue where the backup process was caught in an endless loop and I did not have a backup for several days. I only found out about the issue by clicking on VaultPress and seeing the notice my site had not been backed up in several days. It would also be great to add an option to wp-cli to get the latest message and/or list of previous backups and date/time of them.

What a waste of my going on 12 hours and none of the restore options work. This is terrible Support is a joke!!!!

This is the worst merge plugin with Jetpack. It’s 10pm. Not keeping their promises of keeping tech support (free) on this forum

Hi, Every time, I backup my website using vaultpress. It slows my websites. Not good.

Thanks for making the web a better place. VaultPress is a real-time backup and security scanning service designed and built by Automattic, the same company that operates (and backs up!) millions of sites on WordPress.com. I am happy that this plugin is made by a big responsible company. I feel secure and safe now. Thanks for making such plugin,