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URL: https://bugzilla.mozilla.org/show_bug.cgi?id=1483302

⇱ 1483302 - Add copy to pastebin in about:support


Closed Bug 1483302 Opened 7 years ago Closed 1 year ago

Add copy to pastebin in about:support

Add copy to pastebin in about:support
Toolkit
General
unspecified
Unspecified
Unspecified
enhancement
Points:
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RESOLVED WONTFIX
RESOLVED
WONTFIX
Iteration:
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a11y-review
Accessibility Severity
Install Update Workflow
Performance Impact
Webcompat Priority
Webcompat Score
Tracking Status
relnote-firefox
thunderbird_esr115
thunderbird_esr140
firefox-esr115
firefox-esr140
firefox-esr153
firefox152
firefox153
firefox154
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QA Whiteboard:
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Has STR:
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Change Request:
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Bug Flags:
Signature:
None
This bug is publicly visible.

 
The [Copy text to clipboard] button in about:support (Troubleshooting Information page) outputs over 10,000 characters. In my case, 15,040. Support contributors usually tell users to paste that data to a pastebin, then copy/pate the URL for the data. support.mozilla.org does not allow posts over 10,000 characters long. See: https://support.mozilla.org/en-US/forums/contributors/713108 It would great if about:support had a button to copy the text to a pastebin, then copy the URL to the clipboard, similar to how the screenshots feature works.
As an alternative to this bug Roland is getting a security review for dpaste as an alternative tool to capture the 10k+ about:support use case.
Flags: needinfo?(rtanglao)
Priority: -- → P5

i don't know what to say here :-)

:jclaudius reviewed dpaste here:
https://bugzilla.mozilla.org/show_bug.cgi?id=1484295

and firefox send is another alternative

i would suggest using dpaste or firefox send for now until somebody comes up with something definitive in:
https://bugzilla.mozilla.org/show_bug.cgi?id=1480438

Flags: needinfo?(rtanglao)
Severity: normal → S3

inactive + we aren't going to spend time on this.

Status: NEW → RESOLVED
Closed: 1 year ago
Resolution: --- → WONTFIX
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