Voucher codes for Microsoft certification exams from events or sweepstakes are sent by email, typically from “MindHub Pro by Pearson VUE” or a similar Pearson VUE sender, and include the code plus instructions on how to redeem it during Pearson VUE checkout.
If a voucher email has not been received after attending an eligible event:
- Check the inbox and spam/junk folders for any message from “MindHub Pro by Pearson VUE” or Pearson VUE.
- Confirm that the email account used to register for the webinar/event matches the email on the Microsoft Learn profile, as voucher processes often rely on that address.
- If the voucher was part of a specific sweepstakes or promotion (for example, Microsoft Ignite Challenge or Microsoft Applied Skills sweepstakes), verify eligibility and timelines in the relevant FAQ/official rules pages referenced in the context.
- If there are still issues or the voucher email is missing, open a support request with Microsoft Credentials Support or contact Pearson VUE support, as recommended in similar certification/voucher issues in the context.
Once the voucher email is received, the voucher is redeemed by:
- Going to the chosen exam’s page and selecting “Schedule exam” or “Schedule through Pearson Vue”.
- Signing in with the Microsoft Learn profile and completing the “Transfer to Pearson VUE” information.
- Proceeding through Pearson VUE scheduling (selecting date, time, and delivery method).
- On the payment screen, selecting “Add Voucher or Promo Code” and entering the voucher code from the email so the discount is applied before completing checkout.
If the voucher is from a sweepstakes (such as Ignite or Applied Skills), ensure the exam date selected is on or before the voucher’s stated expiration date; otherwise, Pearson VUE will not allow the voucher to be applied.
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