BSOD every few days
Hi every few days I get a BSOD just at random and dont know exactly why. I have done a clean install of my graphics card in safe mode however that did not resolve it.
Here is link to a few bsod minidumps
https://drive.google.com/file/d/1baPWsupEIrtjCvot-G93gAbCsEdpzVyH/view?usp=drive_link
3 answers
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Sorry for the delay in reply. I've been offline.
Thanks.
The minidumps do not mention any driver, only a generic system file.
I suggest doing the following:
1 = Go to the MSI website using the link below, download the latest Chipset driver, and install it.
https://www.msi.com/Motherboard/MAG-Z790-TOMAHAWK-MAX-WIFI/support#driver
Driver name: Intel Chipset Driver
Version: 10.1.20062.8627
(Extract the ZIP file, double-click the file SetupChipset to run it, and follow the on-screen instructions to install the driver.)
2 = I noticed that the motherboard BIOS is outdated. I suggest you update it by following MSI's instructions.
Then, see if the system will work stably.
If the BSOD occurs again after doing this, please share the minidump it created.
Feel free to ask any questions you may have.
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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Hi. I'm David, and I'm happy to help you.
Sorry. I cannot access the file.
Check the sharing permissions of the file.
See the instructions for making the file publicly available in "Learn about public sharing & collaboration > Share a file or folder publicly" in the article below.
https://support.google.com/drive/answer/2494822#zippy=%2Cshare-a-file-or-folder-publicly
Looking forward to your reply.
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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AI answer
Because the minidumps themselves are not available in the context, only general BSOD guidance can be provided.
Start with these basic steps for recurring blue screens in Windows 11:
- Remove any recently added hardware
- If any new internal or USB hardware was added shortly before the BSODs began, shut down the PC, disconnect/remove it, and test for a few days.
- Boot into Safe Mode and test
- If crashes happen frequently, boot into Safe Mode and see if the system remains stable. Instructions are similar to those in the Windows 10 article: see "Start your PC in safe mode in Windows 10" from the referenced page; the process is nearly the same in Windows 11.
- If the system is stable in Safe Mode, this strongly suggests a third‑party driver or software issue.
- Check Device Manager for driver issues
- Right‑click Start → Device Manager.
- Look for any device with a yellow exclamation mark (!).
- For each such device: right‑click → Update driver. If that does not help, right‑click → Uninstall device (or Disable device) and test stability.
- Ensure enough free disk space
- Keep at least 10–15% of the system drive (usually C:) free so Windows can create swap files and crash dumps correctly.
- Install all latest Windows updates
- Go to Start → Settings → Windows Update → Check for updates and install everything offered.
- Many BSOD causes (including random memory dumps and specific stop codes) are fixed by cumulative or hotfix updates.
- If BSODs continue, use recovery options
- If the issue started recently, use a System Restore point from before the first BSOD.
- If that is not available or does not help, use the Windows recovery options (Reset this PC, etc.) as described in the referenced recovery article and choose the least destructive option first (keeping personal files).
If none of the above stabilizes the system, collect the latest minidumps and consider posting them on Microsoft Q&A or contacting a technician who can analyze them with WinDbg, focusing on drivers and recent changes (BIOS, chipset, GPU, security/AV tools, vendor utilities like overclocking or “optimizer” apps).
References:
- Troubleshooting Windows unexpected restarts and stop code errors
- Random memory dumps and automatic restarts occur on Windows 7 and Windows Server 2008 R2
- "0x0000009F" Stop errors when you restart the computer in Windows 7
- Stop error 0x0000007E in Windows 7 or Windows Server 2008 R2
- Please check my minidumps, BSOD and shutdowns - Microsoft Q&A
- Constant BSOD - Microsoft Q&A
- Kernel_Security_Error BSOD. Driver Verifier causing bootloop. - Microsoft Q&A
- BSODs caused by ntkrnlmp.exe - Microsoft Q&A
- MS_Idd_Bus_0x keeps reappearing - Microsoft Q&A
AI-generated content may be incorrect. Read our transparency notes for more information. - Remove any recently added hardware
