How do I get technical support from AWS?

I am an AWS customer, and I want technical support.

Resolution

Basic support

AWS Basic Support provides the following technical support options:

• AWS Documentation
• AWS Prescriptive Guidance
• AWS re:Post
• Account and billing support
• Service quota increase requests

Premium support plans

To receive personalized technical support, subscribe to one of these plans:

• AWS Business Support+
• AWS Enterprise
• AWS Unified Operations

You must have a premium support plan to open a support case. To create a support case, take one of the following actions based on your AWS Region:

• If your Region is US East (N. Virginia), US East (Ohio), or Europe (Ireland), then see Create a support interaction.
• For all other Regions, see Legacy experience: Creating support cases and case management.

Related information

Getting started with AWS Support

Does AWS Support have a phone number?