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Quicksight Signup Error | India | Quick suite

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I signedup for free Aws account couple of days ago in India. selected region is US NV in the console. I logged in 2 days ago and searched for quicksight within aws console and clicked on it. and got the signup page of Quicksight trial.

filled in name and email id and choose US region. authentication method the recommended option
when clicked on create account button getting error as

"Oops... We are unable to process your request. Please reach out to your support representative."

Tried on Edge and Chrome browsers. deleted cache. tried with diff username. still no use. Attaching screenshot

Its been 3 days and support team didn't respond to my ticket. anybody faced this issue?

👁 Enter image description here

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Based on your description, you're experiencing an issue creating a QuickSight account despite trying multiple approaches. This is a known issue that several users have encountered.

There are a few potential reasons for this problem:

  1. Regional availability: While you've selected US NV (North Virginia) which is one of the supported regions for QuickSight's newer AI-powered features, there might still be regional restrictions affecting users from India.

  2. Account verification: Your AWS account might still be in the verification process. Even though you created it a couple of days ago, sometimes the full verification can take time to complete across all AWS services.

  3. Browser-related issues: Although you've already tried different browsers and cleared your cache, sometimes persistent cookies or browser settings can still cause problems.

  4. Permission restrictions: There might be limitations at the account level preventing you from creating a QuickSight account.

Since you've already opened a support ticket, that was the right approach. AWS Support should be able to help with your specific account situation. Support response times can vary, so you may need to wait a bit longer for them to address your case. You can check for updates on your support case through the AWS Support Center.

In the meantime, you could try accessing QuickSight from a different AWS region (though you've already tried US North Virginia, which is one of the recommended regions), or try using an incognito/private browsing session if you haven't already.
Sources
Unable to create Quicksuite Account | AWS re:Post
Cannot register to Amazon Quick Suite from Italy | AWS re:Post
CloudShell Unable to create environment | AWS re:Post

answered 7 months ago

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