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All the features you need to level up your customer support
Grab your potential customer's attention, and start a conversation with them right away. Create automated messages that will be triggered by user actions or behavior
Tailor your live chat to your site style
Customize your live chatβs format, color, and style to match your website's style and branding.
Hide and expand your widget whenever you need it. Test the live widget launch based on visitors' actions on your site. Choose the option with which your users interact the most.
Manage your chats with customers on one page
View the dialogue history with each client on one page using different messaging apps. It will help to read the context easier and solve the client's problem faster.
Create deals right in the live chat
Specify which customer action should trigger your CRM system to automatically create a deal.
Integrate your live chat with chatbots, and automate your communication with clients
Create automated flows to introduce your brand and products, answer usersβ questions, motivate users to make purchases, and accept payments right in your live chat
Make your chatbot self-sufficient with an AI assistant
Put automation to work on high-effort tasks with an AI assistant β an intelligent solution that seamlessly supports your chatbot flows.
Hereβs what an AI assistant can do:
- Understand context: tracking past subscriber interactions to keep conversations smooth, relevant, and easy to follow.
- Read emotions: interpreting your subscribersβ mood and intent to deliver the most relevant answers.
- Save user data: such as names and email addresses, to integrate seamlessly with your CRM system and power your personalized email campaigns.
- Take initiative and handle routine workflows without human involvement. If thereβs not enough data, AI can look it up online.
Suppose your AI assistant promotes your webinar, introduces its hosts, and explains how to join. When a potential attendee is ready, the AI will automatically trigger your registration flow, save the user's data, sync them with your CRM system, and run automated emails.
Be there for every website visitor
Your first 500 active users and 10,000 conversations across all messaging apps will be free. Afterward, the price will depend on your number of subscribers
Sign upStay in touch with your clients
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Optimize your customer support
Your live chat manager will see all the previous dialogues and site pages a user has visited and be able to provide support to your clients as quickly as possible.
Manage chats from your smartphone
Now you will not miss any important messages from your subscribers. Receive notifications to start conversations with potential clients immediately.
Mobile app for quick access to your chats
Install the app to get notified about new chats and instantly answer customer questions.
Increase your business efficiency
Help website visitors 24/7 by automatically processing their common questions and providing your agents' services during business hours. Live chats will help you get more leads with the same traffic
Try it outWe will help you get the hang of the SendPulse services
We strive to make our platform as intuitive and user-friendly as possible.
If you have any questions, you can contact our customer support or refer to our free resources.
24/7 Support
Start a chat or fill out the form β we are here for you 24/7 and can assist our users in five languages.
Don't have enough time to explore SendPulse's functionality by yourself?
Sign up for a free 20-minute demo. We will show you how to streamline your sales pipeline using live chats and help you get started quickly.
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Discover the strategies to enhance customer engagement through a live chat on our blog!
FAQ
What are live chats?
Live chat is a communication tool that can help site visitors contact customer support in real time and allows live chat agents to provide help or make an offer to a customer right on time.
How do I set up a live chat on my website?
To create a live chat for your site, you should add a ready-made script to it. You will be able to customize it further using the panel.
How do I make my live chat fit my site style?
You can create a unique widget by customizing its design to match your brand colors. Choose a color scheme for your live chat, and decide where to place it β once you save the changes, they will be displayed on your site immediately.
How much does it cost to create a live chat?
Your first 1,000 active users and 10,000 conversations across all messaging apps will be free. Afterward, the price will depend on your number of subscribers.
Create a live chat to track the sales dynamics on your website
A strong communication strategy will help you boost sales, automate your customer support, and increase client loyalty
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