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iPhone User Guide

Use passes in Wallet on iPhone

Use the Wallet app to keep all your passes—such as loyalty and rewards cards, coupons, boarding passes, movie and event tickets, and more—in one convenient place for easy access. Passes can include useful information, such as the points on a loyalty card, the balance on your coffee card, a coupon’s expiration date, or airport and boarding information for a flight.

Add a pass to Apple Wallet

When you do something like purchase a ticket, you often have the option to add it to Apple Wallet. You may also get a supported pass from a website, app, QR code, AirDrop sharing, or after using Apple Pay with a participating merchant.

  1. Tap Add to Apple Wallet.

    👁 The Add to Apple Wallet button.

    Note: If you don’t see Add to Apple Wallet, contact the merchant or company to make sure they support passes in Apple Wallet.

  2. Tap Add in the upper-right corner or follow the onscreen instructions.

View the pass details and settings

Passes can include useful information, such as the points on a loyalty card, the balance on your coffee card, a coupon’s expiration date, or airport and boarding information for a flight.

👁 A boarding pass in the Wallet app, showing flight information and the QR code at the bottom.

  1. Go to the Wallet app 👁 Image
    on your iPhone.

  2. Tap the pass.

  3. To see more information, tap 👁 the More button
    ,     then tap Pass Details.

Use a pass

  1. Access the pass on your iPhone in any of the following ways:

    • On the Lock Screen, tap the pass notification. If prompted, authenticate with Face ID, Touch ID, or your passcode.

    • If Automatic Selection is turned on for the pass, double-click the side button (on an iPhone with Face ID) or double-click the Home button (on iPhone SE). If prompted, authenticate with Face ID, Touch ID, or your passcode.

    • Go to the Wallet app 👁 Image
      ,       then tap the pass.

  2. To present the pass, do one of the following:

    • Contactless pass: Hold the top of your iPhone near the pass reader until Done or a checkmark appears on the screen.

    • Pass with a barcode or QR code: Present the code to the reader.

Use a loyalty card with Apple Pay

At participating stores, you can receive or redeem rewards when you present the loyalty card during checkout.

  1. Add your loyalty card to the Wallet app 👁 Image
    .

  2. To have your loyalty card appear automatically when you’re in the store, tap 👁 the More button
    on the card, tap Pass Details, then turn on Automatic Selection.

  3. At the payment terminal in the store, present your loyalty card by holding iPhone near the contactless reader.

    Wallet then switches to your default payment card so you can complete the purchase. In some stores, you can present your loyalty card and payment card in one step. In other stores, you need to wait until the terminal or cashier asks for payment.

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