Manage payments users in your AdSense account

This article describes payments users for individual and organizational accounts on your Google AdSense payments profile. It explains how to review payment users, add and remove users in your organization account, as well as how to manage permission levels and email preferences.

On this page

• About payments users
• Review payments users in your account
• Add a new payments users in your organization account
• Remove a payments user in your organization account
• FAQs

About payments users

Your payments profile type determines whether you can manage billing access, add payments users, and control their account permissions.

• If your payments profile is set to "Individual", you can't add other users.
• If you're registered as an organization, you can add other people to a payments profile. For each person you add, you decide whether or not they can invite other users, buy or sign up for paid Google services, view your payment history, or make changes to the profile.

Difference between AdSense account users and payments users in organization accounts

Your AdSense account users and payments users might be different. This means an AdSense administrator doesn't automatically have the necessary permissions on the associated Google payments profile to manage billing.

If you're an AdSense admin but can't access or modify billing information, you need to confirm that you have the required permissions on the payments profile (typically administrator or primary contact rights). To resolve this, contact an existing admin of the payments profile to grant these permissions.

Review payment users in your account

All payments users are listed in your payments profile.

If you're an admin or owner of a payments profile, follow the steps to review the payments users:

1. Sign in to your AdSense account.
2. Click Payments, then Payments info.
3. Click Manage settings.
4. Click Manage payments users.

Add a new payments user in your organization account

If you're an admin or owner of an organization payments profile, follow these steps to add a user to a payments profile:

1. Sign in to your AdSense account.
2. Click Payments, then Payments info.
3. Click Manage settings.
4. Click Manage payments users.
5. Click +Add a new user.
6. Enter the user's information:
   • Contact details: Enter their name, email address, and optionally their phone number.
   • Permissions: Decide what they can do by setting their permissions level.
   • Email preferences: Select what payments emails they'll receive.
   • Primary contact: Choose if you want them to be the primary contact for your profile. This is the person Google will contact with any payments-related questions.
7. Click Invite. Your contact will show as "Pending" until they accept your invitation.
   Note: Your invitation will expire after two weeks. The new user must accept this invitation to gain access. To resend an invitation, choose the user you want to re-invite and click Resend invitation.

Permissions

When you add someone to your payments profile, you can set their permission level depending on how you want them to use the payments information.

• Admins can edit everything on the profile, manage users on the profile, and use the profile to sign up for other Google services.
• Full-access users can edit anything on the profile and use the profile to sign up for other Google services.
• Read-only users can view the profile but can't make edits.
• Email-only users will receive email updates for payments or profile changes, but can't view the profile.

Email preferences

You can adjust the email settings for each person you add to your profile.

• All payments email: All payments email includes administrative email as well as receipts, invoices, monthly statements, and other transactional messages.
• Administrative payments email only: Administrative email includes account management messages about tax forms, customer suspensions, Terms of Service updates, and account closure.

Remove a payments user in your organization account

For organization profiles, you can remove any other user if you have admin permissions. To remove a user, follow these steps:

1. Sign in to your AdSense account.
2. Click Payments, then Payments info.
3. Click Manage settings.
4. Click Manage payments users.
5. Click the down arrow 👁 Down Arrow
    next to the user you want to remove.
6. Click Remove.

FAQs

Here are answers to some of the most frequently asked questions about payments users.

I have AdSense admin access but I can't access billing

Your AdSense account users and payments users profile might be different. An AdSense admin may not automatically have the necessary permissions on the associated Google payments profile to manage billing.

If you’re an AdSense admin but can’t access or modify billing information, you may lack the required permissions on the payments profile. To fix this, ask a current payments profile admin to grant you these permissions.

My invitation to a new payments user for the organization account has expired

Invitations to join a payments profile automatically expire after two weeks. If an invitation expires before the user accepts it, you must resend it.

1. Sign in to your AdSense account.
2. Click Payments, then Payments info.
3. Click Manage settings.
4. Click Manage payments users.
5. Select the user whose status is marked as "Pending".
6. Click Resend invitation.

I can’t add or remove a payments user

If your payments profile is set to "Individual", you can't add, edit, or remove payments users. This capability is strictly available for organization payments profiles.

If you need to verify your profile settings, learn how to check your AdSense account type.