Contact Google Drive support

Get help with common problems below. If you need help with a different Google Drive problem, contact us.

Find solutions to common problems

• Find or recover a file: If you can't find a file, search for it in Google Drive. If you think you deleted the file, you can recover it from:
  • Your Google Drive trash: To restore a file from Drive trash, you must restore it within 30 days before it’s permanently deleted.
  • A local device: To recover uploaded files you delete directly from your computer or phone storage, check your device’s Recycle Bin or Trash.
  • Google Photos:
    • Deleted photos are in the Google Photos Bin for 60 days.
    • Google Drive support can't recover photos.
    • Get help from the Google Photos Help Center.
• Share files: Learn how to share files and folders.
• Use Drive for desktop: Get help with Drive for desktop.

If you still have a problem, you can contact us via our forum, feedback, or support service.

Ask your question in the forum

Visit the help forum to ask a question or search for an answer to your question, available in English, Spanish, and Portuguese.

Submit user feedback

If you've discovered a new bug or technical issue, report the issue right from Google Drive.

1. On your iPhone or iPad, open the Google Drive app.
2. Tap Menu 👁 Menu
    👁 and then
    Help & feedback.
3. Tap Send Feedback.
4. Enter your feedback and tap Send 👁 Send
   .