Report a problem with Google Meet

Please provide feedback and share your ideas to help us improve Meet.

Tip: Additional details, such as web browser logs, are automatically included when you submit feedback. Your feedback enhances our ability to troubleshoot issues and improve Meet. Google Workspace administrators can turn off this feature. For details, see Client logs upload in Manage Meet settings.

In the meeting

1. On your Android device, to show call controls when you’re in a meeting, tap the screen.
2. Tap More controls 👁 Image
   👁 and then
   Settings 👁 Image
   .
3. Under “General,” tap Report a Problem 👁 Image
   👁 and then
   Get Started.
   • You might get a one-time prompt that asks you to allow Google Play services to access all device logs. You can choose to allow one-time access or not.
4. Enter your issue.
5. Tap Send 👁 Image
   .
6. Meet takes a screenshot of your screen.
   • To delete the screenshot, tap Delete 👁 Delete
     .
7. Tap Send feedback.
8. To close the “Send feedback” page, tap Close 👁 Image
   .
9. To return to the call screen, at the top left of the “Settings” page, tap Close 👁 Image
   .

Before a meeting

1. On your Android device, open the Meet app 👁 Image
   .
2. Tap Menu 👁 Menu
   .
3. Tap Help & Feedback 👁 Image
   👁 and then
   Send feedback 👁 Image
   👁 and then
   Get Started.
   • You might get a one-time prompt that asks you to allow Google Play services to access all device logs. You can choose to allow one-time access or not.
4. Enter your issue.
5. Tap Send 👁 Image
   .
6. Meet takes a screenshot of your screen.
   • To delete the screenshot, tap Delete 👁 Delete
     .
7. Tap Send feedback.
8. To close the “Send feedback” page, tap Close 👁 Image
   .
9. To return to the call screen, at the top left of the “Settings” page, tap Close 👁 Image
   .

Before or after a Meet legacy call

Learn more about Meet legacy calls.

1. Open Meet 👁 Image
   .
2. At the top left, tap More option 👁 Image
   .
3. Tap Help & feedback 👁 and then
   Send feedback.
4. Enter your comment or describe your problem.
   • Screenshot and logs: To help us understand the issue, you can include a screenshot and your app usage.
5. Tap Send 👁 Send
   .

Send feedback about a call

After you finish a call, you may be asked to rate the call as good or bad.

1. If you're prompted, enter your rating.
2. If you rate a call as "bad," let us know what the problem was.

Some information about bad calls will automatically be sent to Google so we can understand the issue better. The info won't include the call's content.