Block calls & messages or mark as spam

You can stop unwanted calls and messages, and block or mark them as spam. When Google Voice suspects a call might be spam, it displays a warning on the incoming call screen and in your call history. You can then confirm whether or not the call is spam.

Important: If you feel you're in danger, contact your local emergency services.

When you block a number in Google Voice:

Calls and messages from that number are marked Blocked 👁 Image
.
The blocked caller gets a "Number not in service" message when they call.
You don’t get messages from that number.

Block someone

Open the Voice app 👁 Image
.
On the bottom, tap Messages 👁 Messages tab
, Calls 👁 Calls tab
, or Voicemail 👁 Voicemail tab
.
Block the contact:
- To block from a text: Open a text from the contact you want to block 👁 and then
  tap More options 👁 Image
  👁 and then
  People & options 👁 and then
  Block number 👁 and then
  Block.
- To block from a call or voicemail: Open a call or voicemail from the contact you want to block 👁 and then
  tap More options 👁 More
  👁 and then
  Block number 👁 and then
  Block.

Confirm whether or not a call or message is spam

Google Voice automatically displays a warning about a suspected spam call or message. From your call or message history, you can confirm whether or not the call or message is spam.

If you confirm that a call:

Is spam, any calls or messages from that number automatically go to the spam folder.
Is not spam, the warning is removed from that call. The warning banner won’t appear on any future calls or messages from that number.

To confirm a suspected spam call:

In your call history, tap the call marked as suspected spam.
On the warning banner shown in the call details, select Confirm spam.

Tip: If the call is not spam, click Not spam 👁 and then
Confirm not spam.
On the pop-up that appears, tap Confirm spam.
- Any calls or messages from this number automatically move to the spam folder.

If you confirm that a message:

Is spam, any calls or messages from that number automatically go to the spam folder.
Is not spam, the warning is removed from that message. The warning banner won’t appear on any future calls or messages from that number.

To confirm a suspected spam message:

In your message history, tap the message marked as suspected spam.
On the warning banner shown in the message details, select Confirm spam.

Tip: If the message is not spam, click Not spam 👁 and then
Confirm not spam.
On the pop-up that appears, tap Confirm spam.

Unblock someone

Open the Voice app 👁 Image
.
On the bottom, tap Messages 👁 Messages tab
, Calls 👁 Calls tab
, or Voicemail 👁 Voicemail tab
.
Open a text, call, or voicemail from the contact you want to unblock.
Unblock the contact:
- To unblock from a text: Tap the text 👁 and then
  More options 👁 More
  👁 and then
  People & options 👁 and then
  Unblock [number].
- To unblock from a call or voicemail: Tap the call or voicemail 👁 and then
  More options 👁 More
  👁 and then
  Unblock [number].

Mark a group message as spam

Open the Voice app 👁 Image
On the bottom, tap Messages 👁 Messages tab
.
Open the group message you want to mark as spam.
Tap More options 👁 More
👁 and then
Mark as spam.

Open the Voice app 👁 Image
.
In the top left, tap Menu 👁 Menu
👁 and then
Spam.
Tap the message, call, or voicemail you want to unmark as spam 👁 and then
More options 👁 More
👁 and then
Unmark as spam.

Unwanted calls and messages from unknown numbers

If you get a spam call, message, or voicemail, you can automatically move future communication from the number to your Spam folder.

Open the Voice app 👁 Image
.
In the top left, tap Menu 👁 Image
👁 and then
Settings.
Under “Security,” turn on Filter spam.

Unmark a call, message, group message, or voicemail as spam

If a contact's messages, calls, or voicemail automatically go into your Spam folder, that contact might be marked as spam. You can unmark numbers incorrectly marked as spam to keep future communication from that number out of your Spam folder.

Open the Voice app 👁 Image
.
In the top left, tap Menu 👁 Image
👁 and then
Spam.
Tap a message, call, or voicemail from the contact you want to unmark as spam.
Tap More options 👁 More
👁 and then
Unmark as spam.

To block unwanted calls, contact your telephone provider.

If your number was mistakenly linked to someone else's Google Voice account, you might get unwanted calls forwarded to you. To stop these calls, Add the number to a new or existing Google Voice account.

Android Computer iPhone & iPad

URL: https://support.google.com/voice/answer/115089?co=GENIE.Platform%3DAndroid