Latest Answers

• I have a lot of bookmarks, and I want to search them, similar to a file search on my computer; how can I do that? Please say it can be done.

  Hi mmkjc23, Follow this to open the bookmarks manager (it has a search box in the top right). [[Use bookmark folders to organize your bookmarks]] Alternative try ''Ctrl'' …

• Where is the Windows taskbar?

  Hi, See if this article helps. [[How to make Firefox and websites go full screen]] Jack

• Can I not sync my homepage?

  Hi Robin, Set services.sync.prefs.sync.browser.startup.homepage to false in about:config. Follow the instructions here: [https://support.mozilla.org/questions/856734 How can …

• Firefox Not Responding.

  Hi, Try this: [[Firefox hangs or is not responding - How to fix|Firefox hangs or is not responding - How to fix]]

• I want to set to always desktop at all times

  Hi, I'd suggest you try this add-on: [https://addons.mozilla.org/mobile/addon/phony/ https://addons.mozilla.org/mobile/addon/phony/] Jack

• FF 12 on win7 64bit will not install flashplayer. The other browsers will.

  Hi, See if this helps: [[Managing the Flash plugin|Managing the Flash plugin]] Jack

• How do I know which add-ons have been validated as safe? When clicking "Add to Firefox" I get the scary warning window about only using add-ons from trusted

  Hi, See if "Are add-ons safe to install?" at [https://addons.mozilla.org/faq https://addons.mozilla.org/faq] helps. Jack

• I am running Firefox 10.0.1 with Linux Fedora 16. I have sound with my devices both CD & DVD players. But when I click to watch a video while browsing, I get no audio whatsoever. Can you help me?

  The sound for Firefox may have been muted/turned down in sound settings.. In GNOME 3: Start something playing in Firefox Click the speaker icon in the top right of the scre…

• I recently updated to version 12. Now when i click on a web link from outlook 2010 the web page opens in an existing tab. I want it to open in a new tab.

  Hi, Try this: Preferences > Tabs > Open links that open in a new window in: New Tab

• bing search won't search after download of FF v12

  See if this helps: [[Search bar|Search bar]]

• cant move windows as top hidden behind toolbar

  I mean I think you're in full screen and you should try the instructions to turn full screen off...

• I had FF version 9. When I tried to get on FF I recevied error code 404 not on server. I uninstalled ff and reinstalled version 12. Still get code 404. Help

  No worries, glad I helped. If you could mark my answer as a solution would be great, thanks. Jack

• I had FF version 9. When I tried to get on FF I recevied error code 404 not on server. I uninstalled ff and reinstalled version 12. Still get code 404. Help

  Didn't you open Firefox and go to google.com?

• I had FF version 9. When I tried to get on FF I recevied error code 404 not on server. I uninstalled ff and reinstalled version 12. Still get code 404. Help

  Being able to access Google indicates it's a problem with your homepage setting.. Try setting your homepage to the same as your Internet Explorer homepage.. I think the addres…

• I had FF version 9. When I tried to get on FF I recevied error code 404 not on server. I uninstalled ff and reinstalled version 12. Still get code 404. Help

  Try opening Firefox and typing google.com in the address bar at the top and press enter... If it works, I would suggest something's happened to your homepage settings, and to try…

• cant move windows as top hidden behind toolbar

  Hi, Try this: [[How to Use Full Screen|How to Use Full Screen]]

• I keep losing my I Google home page which reverts to another I Google page

  Do you have a Google or Gmail account? If so, are you signed in? (is your name or email address in the top right of the page) Jack

• hi,can anyone help me pls?every time when i open the browser,its opening 3 pages in the same time,not just one,how its normal.i looked about setting and its seems everything normal.i did something wrong?thank you

  Hi, Try this and see if you've got more than page set as your home page. [[How to set the home page|How to set the home page]] Jack

• How do I keep it from bringing up the Firefox page everyday & saying "Hooray! Your Firefox is up to date"? I don't need to know this everyday...

  Hi, Try this: [[Firefox has just updated tab shows each time you start Firefox|Firefox has just updated tab shows each time you start Firefox]] . Jack

• How can I stop Internet Explorer from blocking the Firefox browser download?

  Is it a bar at the top? If so, click it and choose the option to allow the download. Jack

• I have a problem with google. In firefox 9.0.1 goolge load with HTTPS protocol. any one knows sbaut this? woh can I open google with HTTP?

  Deleting the cookies for google.com. [[Deleting cookies|Deleting cookies]] Just make sure you read the first part so you know what you might be removing. Jack

• I can no longer use "sign out" tabs on numerous web sites such as the Yahoo email sign out, gmail sign out our bank sign out etc. What is wrong? How can I undo this unwanted feature?

  See if this helps: [https://support.mozilla.org/en-US/questions/910511?s=yahoo+toolbar&r=3&e=sph&as=s https://support.mozilla.org/en-US/questions/910511?s=yahoo+toolbar&r=3&e=sph&…

• I have a problem with google. In firefox 9.0.1 goolge load with HTTPS protocol. any one knows sbaut this? woh can I open google with HTTP?

  Is Google your home page or a bookmark? If it's either of them see if it's pointing to encrypted.google.com and also see if you can go to google manually (i.e. type google.com in…

• I have a problem with google. In firefox 9.0.1 goolge load with HTTPS protocol. any one knows sbaut this? woh can I open google with HTTP?

  To uninstall or disable an addon see here: [[Uninstalling add-ons|Uninstalling add-ons]]

• I have a problem with google. In firefox 9.0.1 goolge load with HTTPS protocol. any one knows sbaut this? woh can I open google with HTTP?

  Hi, Try [[Safe Mode|Safe Mode]], I'd suggest you have the HTTPS Everywhere addon installed. Jack

• How do I get rid of "Inbox"?

  Hi, Have a look at this article: [[How to set the home page|How to set the home page]] Jack

• The "Getting Started with Mozilla Firefox" page keeps loading at startup, regardless of the settings in the options menu (side by side by the homepage I select, if any)

  .....

• The "Getting Started with Mozilla Firefox" page keeps loading at startup, regardless of the settings in the options menu (side by side by the homepage I select, if any)

  Hi, Have a look at this article: [[Firefox has just updated tab shows each time you start Firefox|Firefox has just updated tab shows each time you start Firefox]]. Jack

• How can I STOP the TABS from Automaticly Expanding to the right?

  Right click on thin line below the Awesome Bar (URL Bar).

• How can I STOP the TABS from Automaticly Expanding to the right?

  Hi, Try adding a Space(s) or a Flexible Space(s) to the right of your tabs. [[How do I customize the toolbars?|How do I customize the toolbars?]] Jack

• How do I stop the Getting started with Mozilla Firefox page from opening everytime I start Firefox. If I have to see that everytime then I will delete Firefox for good...!!!!

  [[Firefox has just updated tab shows each time you start Firefox|Firefox has just updated tab shows each time you start Firefox]]

• How do I customize links in the toolbar?

  Hi, [[Bookmarks Toolbar|Bookmarks Toolbar]] Jack

• Why when I click on the firefox icon on desktop instead of getting the Firefox banner I have a ask.com page? I have deleted the cookies and blocked ask.com but still it is ask.com when I click on Mozilla Firefox for browsing..what can I do?

  Hi, Check in Add-ons to see if you have any toolbars installed: [[Uninstalling add-ons|Uninstalling add-ons]] Because the Ask Toolbar (a custom version I think) is somet…

• How do I restore my home page, yahoo?

  Hi, Here's how to change your homepage: [[How to set the home page|How to set the home page]] And here's how to put back your Search Box and Awsome Bar: [[How do I customiz…

• how do I transfer photos from desktop to gmail (compose)?

  Hi Don, Have a look here: [http://mail.google.com/support/bin/answer.py?answer=6584 http://mail.google.com/support/bin/answer.py?answer=6584] Jack

• Firefox crashes

  Hi, See if this helps: [[Firefox crashes|Firefox crashes]] Jack

• Firefox hangs when starting, Firefox window title bar says "Firefox (not responding)". (was: Firefox crashes)

  Hi, See if this helps: [[Firefox crashes|Firefox crashes]] Jack

• How can I pin tabs with a trackpad?

  No worries. I meant I had trouble trying to get tabs to close and with Firefox crashing. Jack

• How can I pin tabs with a trackpad?

  Your mileage may vary though because I installed it and started having some issues with closing tabs and Firefox crashing.

• How do I stop the Getting started with Mozilla Firefox page from opening everytime I start Firefox. If I have to see that everytime then I will delete Firefox for good...!!!!

  Hi, See if this helps: [[How to set the home page|How to set the home page]] Jack

• How can I pin tabs with a trackpad?

  Or, you could try Easy App Tabs [https://addons.mozilla.org/firefox/addon/easy-app-tabs/ https://addons.mozilla.org/firefox/addon/easy-app-tabs/] Jack

• Upgraded to Firefox 8 today; now told Sync is incompatable with 8. What's up? Thanks.

  I think I'll leave this one up to the-edmeister. Sorry, Jack

• what happened to the bottom toolbar? How do I get the top toolbar to stay. This is annoying!!!

  Hi, I think you're in fullscreen mode. Press F11 to turn it off/on. Jack

• No address bar, no back button. Sent in a loop from the question.

  Hi, Have a look here: [[How do I customize the toolbars?|How do I customize the toolbars?]] Jack

• how do i removed the 'yahoo!' sign on my tab section?

  Actually, have a look at this thread instead: [https://support.mozilla.com/en-US/questions/897450 https://support.mozilla.com/en-US/questions/897450]

• I accidentally acquired Gmail Manager through Firefox. How can I remove it? Right-clicking doesn't reveal such an option.

  I've edited the link so it works.

• Upgraded to Firefox 8 today; now told Sync is incompatable with 8. What's up? Thanks.

  Hi Daniel, Sync is part of Firefox. Here's how to use it: [[How do I set up Firefox Sync?|How do I set up Firefox Sync?]] Jack

• How can I set Firefox 8.0 to accept 3rd party cookies ONLY from selected sites but NOT from any other sites?

  By the way, that was just from my brief testing, so check it out for yourself.

• How can I set Firefox 8.0 to accept 3rd party cookies ONLY from selected sites but NOT from any other sites?

  I don't think so, but it makes it easy to do it each time you visit. You just click the CM icon then hover over Third Party Cookies then click Temporarily Allow All. Then you do…

• How can I set Firefox 8.0 to accept 3rd party cookies ONLY from selected sites but NOT from any other sites?

  Cookie Monster (previous post) should do that. You can set it to deny all Third Party Cookies in options in the Add-on screen then use the Cookie Monster button to Temporarily Al…

• I have downloaded a new version of Firefox, but can't figure out how to install it. I see the folder with Firefox application in it -- & have tried to run the executable files, but none of them start the installation.

  Hi, There's information on that here: [[Installing Firefox on Linux|Installing Firefox on Linux]] Jack

• How can I set Firefox 8.0 to accept 3rd party cookies ONLY from selected sites but NOT from any other sites?

  If neither of those help, try Cookie Monster: [https://addons.mozilla.org/firefox/addon/cookie-monster/ Cookie Monster] Jack

• How can I set Firefox 8.0 to accept 3rd party cookies ONLY from selected sites but NOT from any other sites?

  Hi, I don't use Mac, but I should be able to help. Here's the Knowledge Base article on using custom history settings: [[Options window - Privacy panel|Options window - Pr…

• The firefox browser page covers the entire screen including the time icon in the lower right hand corner.

  Hi, You're in fullscreen mode, press F11 to go back to normal. Jack

• I accidentally acquired Gmail Manager through Firefox. How can I remove it? Right-clicking doesn't reveal such an option.

  That's fine. Sorry about the link, it was the right one, but I didn't put it in properly.

• I accidentally acquired Gmail Manager through Firefox. How can I remove it? Right-clicking doesn't reveal such an option.

  Hi, There are instructions for uninstalling add-ons here: [[Uninstalling add-ons|Uninstalling add-ons]] Jack

• I have used all the suggestions you have provided however the recently visited list still shows on the new browser tab...does anyone know how to get rid of this

  No worries.

• I have used all the suggestions you have provided however the recently visited list still shows on the new browser tab...does anyone know how to get rid of this

  Click the Firefox Button up top left then 'Add-ons', then 'Extensions' and have a look at the list on the right.

• I have used all the suggestions you have provided however the recently visited list still shows on the new browser tab...does anyone know how to get rid of this

  Such as 'New Tab JumpStart' or 'New Tab King'...

• I have used all the suggestions you have provided however the recently visited list still shows on the new browser tab...does anyone know how to get rid of this

  Do you have any add-ons installed that do something to the new tab page?

• I have used all the suggestions you have provided however the recently visited list still shows on the new browser tab...does anyone know how to get rid of this

  Hi, Do you mean the list that drops down when you click in the Awsome Bar (the bar where you enter web addresses)? Thanks, Jack

• I have just upgraded to Firefox 8 to find the HTML validator is not enabled at this version. What can I do?

  Hi, You could try this add-on: [https://addons.mozilla.org/firefox/addon/total-validator/ Total Validator] I haven't used it myself, so your mileage may vary. Jack

• Upgraded to Firefox 8 and it does not support Speed Dial. How do I downgrade to the previous version?

  Hi, To download a previous release, go here: [https://www.mozilla.org/firefox/all-older.html https://www.mozilla.org/firefox/all-older.html] Jack

• flash 11.0 doesnt work on my xoom using firefox browser but does work through the xoom default browser, any fix for firefox?

  Hi, This thread is about Flash in Firefox for Mobile: [https://support.mozilla.com/questions/757638 https://support.mozilla.com/questions/757638] Jack

• What is the highest version of Firefox I can use wih a 2.8GHz Pentium 4 w/512 meg ram running XP.

  No worries jimdaily, I checked the bit about the history and was unable to replicate your problem so if updating doesn't help, repost here and I'll have a look for more info. J…

• upgraded to the 4 version and now my identity safe feature for norton is missing how do i get it back

  Hi, There's info about this on the Norton Support site, if you have Norton 360: [https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20100720113635EN_…

• stop the web page getting started with Mozilla Firefox opening when I open Firefox 8 web browser

  Hi Adam, Try the instructions here: [[How to set the home page|How to set the home page]] If that doesn't help, re-post on this thread. Jack

• What does user terminated mean?

  Hi, Can you provide a screenshot of the area of the page? (obviously without any personal/private info in it) Thanks, Jack

• can't seem to save tabs as I go along doing research etc I am new to firefox

  Hi, Do you mean that Firefox Back button doesn't work? Or you can't restore a previous group of tabs? Thanks, Jack

• problems with screen size and fonts

  Hi, To turn Fullscreen on/off press F11. Here's how to zoom in on a page: [[https://support.mozilla.com/kb/how-do-i-use-zoom?s|https://support.mozilla.com/kb/how-do-i-use-zo…

• I cannot open, update or uninstall Firefox

  Hi, Can you post the exact error message? That would make it easier to help. Thanks, Jack

• how do i removed the 'yahoo!' sign on my tab section?

  Hi, Are you able to provide a screenshot of that section of your screen (obviously with no private/personal info in the shot)? It would make it easier to know what the problem…

• how do i view my bookmarked sites in the main window not on the sidebar

  Hi, Try: Firefox Button -> Bookmarks -> Show All Bookmarks (if you have the menu bar (i.e. File, Edit etc.) in the top left Try: Bookmarks -> Show All Bookmarks) This won…

• Is is possible to temporarily disable images, i.e. force text only?

  No worries, I missed that bit of Chris' post, otherwise I could've learned that too. haha Jack

• What is the highest version of Firefox I can use wih a 2.8GHz Pentium 4 w/512 meg ram running XP.

  Hi (again), To answer your Back and Forward buttons question, my first suggestion would be to check in the Privacy section of Preferences and see if Firefox is set to Remember …

• What is the highest version of Firefox I can use wih a 2.8GHz Pentium 4 w/512 meg ram running XP.

  Hi, Based on the System Requirements here ( [http://www.mozilla.org/firefox/8.0/system-requirements/ www.mozilla.org/firefox/8.0/system-requirements/] ) I would say the late…

• Why is there no home button on the new version of Firefox?

  Hi, I'm not sure, I guess it was a design decision to save space, but here's how put it back. There's a Knowledge Base article here that tells you how to add/remove buttons …

• Is is possible to temporarily disable images, i.e. force text only?

  Hi, The Adblock Plus extension ( https://addons.mozilla.org/firefox/addon/adblock-plus/ ) lets you selectively disable certain images from the context menu. Jack