ProfilePress plugin crashed my site, requiring a full restoration. ProfilePress then refused to refund the order on the same day of purchase when I advised that I did not want it on my site. I recommend choosing a different provider.

The person behind this plugin has the worst customer services, and I am not saying this lightly. If you are thinking of purchasing his license so you can try out its pro version, DO NOT DO IT. Collins Agbonghama, who developed this plugin, refused to issue a refund because he assumed that we are ripping him off (that’s his words, I have proof, and will share). It is incredibly unprofessional to accuse the customer who paid him and explained why we do not need and will not use this pro license, ripping him off. We have deactivated this license from our site and from our account, and only hope he is not ripping us off. Maybe after reading my feedback, think twice before you make a purchase.

my website was working perfectly fine but then I purchased this plugin it crashed my whole website and used to give access to the hidden wp-login admin to anyone who wanted to sign up with the website , the login signup pass was messed up and sign up page need opened up because of redirection error I think my 60 dollars have gone for nothing and apart from my website is on maintenance mode and nobody from support seems to reply

Every day they come with new ads. I am serious about this. Even if you click ignore they keep showing you to buy their other products.

When I first installed ProfilePress, it was daunting. Lots of screens and settings—a pile of features and customizable content. I had to block dedicated time to make my way through each screen and all those settings, but once I did, everything worked as promised. Though, as most developers know, rarely do we need something just as promised—we always want more. I want conditional fields but don’t know enough js, so I created multiple versions of the registration form and put them on separate pages. [Wistfully] It sure would be nice if I could have one form that showed only the fields I need depending upon answers to questions… I pinged support without real hope of being able to do this, and knowing full well it was well beyond the bounds of simple support, but I was pleasantly surprised to get exactly the right help. This product gets five stars because it does great things and support gets five stars because they do great things. I recommend this product without reservation. Worth every penny.

I have searched for a flexible plugin in order to manage customised profile fields. Many didn’t do, what I expected until I came to ProfilePress. It does exactly what I need! And in addition there is another great asset. Best support you can get. Even by solving an issue on my site directly with a temporary admin account within a record time! Congrats! And I needed support one more time, and they proofed to be perfect again!!!