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Forums / Plugin: Jetpack Social / Greed

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harinam
(@harinam)

1 year, 10 months ago

Over the years, Jetpack has provided useful services for publishing. Unfortunately, in the past months, they have become greedy, converting free plugins to paid plugins and excluding services from “non-premium” level subscriptions, e.g., Google Statistics. A “premium” level subscription should include ALL plugins. All the relevant plugins were introduced as “free”, and used by many, as myself, for several years. Suddenly, the monthly billing has increased by a huge percentage, disrupting the flow of what we have grown to depend on. Shameful.

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Leah
(@lerrtle)

1 year, 10 months ago

Hi @harinam,

Thanks for taking the time to share your thoughts. I understand that it’s disappointing to have to pay for features that were previously free. We have invested a lot of time building new features into Jetpack, which we feel provide great value.

As for Jetpack Stats, we still offer free plans to personal, non-commercial sites that aren’t aiming to make a profit. And, for commercial sites that are trying to make profits, we offer a paid plan with flexible billing based on the amount of traffic your site receives, along with access to advanced features and priority support.

Lastly, we offer Jetpack Complete as a premium subscription for users who want to enjoy all of the products across the entire Jetpack suite.

I hope this information was helpful. Please reach out anytime if you have further questions or feedback.

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Last reply from: Leah
Last activity: 1 year, 10 months ago