Hi @fanny04
Thanks for reaching out. Let me assist you with this one.
Could you double check if you’re using the latest versions of our plugins? Once done, check if that resolves the issue.
Alternatively, if you have created a backup before your the migrationn, I recommend you restore that for now if possible. Once done, please try cloning your website and run a migration from there first by following the steps below:
- Update to the latest versions of The Events Calendar.
- Remove any un-needed draft events and empty the Trash.
- Activate only our plugins and use the 2021 theme.
- Make sure server-side caching is disabled temporarily while you’re migrating your events.
- Install and activate the Code Snippets plugin.
- Add this snippet and run it once (be sure it does not stay activated).
- Go to Events > Settings > Upgrades and go through the migration process.
Let me know how it goes.
Hi there,
It appears that we haven’t heard back from you in a while, so I’ll assume that the matter has been resolved. If you need any more help, feel free to start a new thread and we’ll be happy to assist you.
Thank you for your answer, and Sorry I dont have time, I still have the pb and will work on it today or tomorrow, I ll let you know
Hello, I’ve successfully deleted drafts and emptied the trash, stopped caching on 02switch, activated 2021, verified the version (version 6.16.4.1), and deactivated all plugins except TheEventCalendar, snippet ok, but I’m still stuck in the ‘enable preview’ loop. I’m launching the migration, but it gets stuck at 567 events in preview; 48 remain. However, I’ve tested all the plugins, and the one preventing me from adding and modifying events is Adminisize. I can now open the event. So, the only remaining problem is the migration.
Hi @fanny04,
Thanks for your message.
Just to confirm, did you try running the migration while only our plugins were active?
If not, could you please temporarily deactivate all other plugins and leave only The Events Calendar plugins active, then run the migration again and see if the issue persists?
This will help determine whether the issue is being caused by a conflict with another plugin on the site.
Please let me know how it goes, and I’ll be happy to assist further.
Hi @fanny04
I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.
Let us know if there’s anything we can assist you with.
