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Forums / Plugin: Open User Map – Interactive Leaflet Maps / Slow support responses for pro version??

  • Resolved πŸ‘ Image
    wordmax

    (@wordmax)


    10 months, 1 week ago

    Is there a way to speed up support replies for the pro version, such as priority paid support or something? It takes rather longer than expected for basic questions to be answered regarding issues with the pro version of the plugin.

Viewing 1 replies (of 1 total)
  • Plugin Support πŸ‘ Image
    Daniel

    (@danielschoenherr)

    Hello @wordmax,

    I’m currently on holiday, so my responses might take a little longer than usual. That said, do you have any open support tickets at the moment? I responded to your last PRO support request on July 29.

    Your last requests here in the forum or just about 10 hours old. I will answer them asap.

    In case you’re looking to speed things up: I also offer a Custom Development Service, which allows you to fast-track feature requests or get specific changes implemented β€” typically within five business days.

    Best regards,
    Daniel

Viewing 1 replies (of 1 total)

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