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Forums / Plugin: The Events Calendar / Time and Date gone crazy

  • 👁 Image
    marcioikuno

    (@marcioikuno)


    1 week, 3 days ago

    Hello,

    I’m experiencing a strange issue with event times in The Events Calendar.

    When I create or edit an event in the WordPress admin area, the start and end times are saved correctly. For example:

    • Start time: 8:00 AM
    • End time: 11:00 AM

    After saving, if I reopen the event in the editor, the times are still correct (8:00 AM – 11:00 AM).

    However, on the frontend, the start time is displayed correctly, but the end time is displayed incorrectly. For example:

    • Backend: 8:00 AM – 11:00 AM
    • Frontend: 8:00 AM – 8:00 PM

    What’s even stranger is that if I change the end time by one hour (for example, from 11:00 AM to 10:00 AM), the frontend changes accordingly (from 8:00 PM to 7:00 PM). It seems that the end time is being displayed with an additional +9 hours.

    Things I have already tried:

    • Verified the WordPress timezone settings.
    • Changed the timezone mode in The Events Calendar.
    • Enabled site-wide timezone settings.
    • Cleared all caches.

    The event data appears to be stored correctly, and the problem only affects the frontend display of the end time.

    Has anyone encountered this issue before or knows what could be causing the end time to be offset by exactly 9 hours?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support 👁 Image
    Darian

    (@d0153)

    Hi @marcioikuno

    Thanks for reaching out. Let me help you with this one.

    I attempted to replicate the issue on my test site by updating The Events Calendar to the latest version, but everything is working as expected. I wasn’t able to reproduce the problem you described.

    It’s possible that a plugin or theme conflict on your site is causing the problem. To help isolate the issue, I recommend running a quick conflict test: activate only our plugins along with a default WordPress theme like Twenty Twenty-One, and then check if the issue still occurs.

    If everything works as expected in that setup, you can begin reactivating your other plugins and theme one by one. This will help pinpoint exactly what’s triggering the conflict.

    I highly recommend doing this on a staging site to keep your live site safe and uninterrupted. If you haven’t set one up yet, the WP Staging plugin makes the process quick and easy—it just takes a few clicks.

    If that doesn’t help, could you provide the version of the following? This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    Plugin Support 👁 Image
    Darian

    (@d0153)

    Hi @marcioikuno ,

    I hope you’re doing well.

    Were you able to try the recommendations provided above?

    Please let us know how it went, or if you’re still experiencing the issue. We’ll be happy to continue investigating and assist further if needed.

    Looking forward to your update!

    Thread Starter 👁 Image
    marcioikuno

    (@marcioikuno)

    Hi Darian,

    Thank you for following up.I’m currently traveling, so I haven’t had a chance to work on the website issue yet. Once I’m back, I’ll go through the recommendations and test everything. I’ll post an update as soon as I can.

    Thank you!

    Plugin Support 👁 Image
    Darian

    (@d0153)

    Hi @marcioikuno

    Thanks for the update! No worries at all, and I hope you’re having a safe and enjoyable trip.

    Whenever you’re back and have some time, please go through the recommendations and let us know the results. We’ll be here if you have any questions or need further assistance along the way.

    Looking forward to your update. Have a great trip!

Viewing 4 replies - 1 through 4 (of 4 total)

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