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  • 👁 Image
    leiikun

    (@leiikun)


    2 years, 4 months ago

    Couldn’t even create an account since it needed to put a credit card which is so hassle especially on such urgent businesses. I couldn’t even choose a decent design since it’s not free.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support 👁 Image
    Erica Franz

    (@ericakfranz)

    Hi @leiikun 👋

    Thank you for taking the time to share your feedback!

    We do require a credit card when creating your account; including when registering for the free plan.

    We provide controls to determine exactly how and when your account is billed. You can manage these settings within your account preferences, which can be found here: https://optinmonster.com/docs/pageview-and-upgrade-preferences/.
    ​
    Additionally, we offer a 14-day unconditional money-back guarantee, so if for any reason you’re not completely satisfied with OptinMonster, you can cancel your account and receive a hassle-free refund.

    I hope you’ll consider giving OptinMonster another try in the future; but if not we still wish you all the best with the tool or service you decide fits your specific needs and goals. ❤️

    👁 Image
    oscarssanchez

    (@oscarssanchez)

    This clearly goes against the WordPress plugin Guidelines: https://developer.wordpress.org/plugins/wordpress-org/detailed-plugin-guidelines/#5-trialware-is-not-permitted

    Plugins may not contain functionality that is restricted or locked, only to be made available by payment or upgrade. Functionality may not be disabled after a trial period or quota is met. In addition, plugins that provide sandbox only access to APIs and services are also trial, or test, plugins and not permitted.

    Plugin Support 👁 Image
    Erica Franz

    (@ericakfranz)

    Hi @oscarssanchez 👋

    OptinMonster is in full compliance with the WordPress.org plugin Guidelines, under Section 6: Software as a Service is permitted.

    If I can assist with anything else please just let me know. 😃

Viewing 3 replies - 1 through 3 (of 3 total)

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