Use Microsoft Copilot Studio to talk to your Adobe Commerce Data via CData Connect AI

Microsoft Copilot Studio is a no-code/low-code platform for creating AI Agents that can automate tasks, answer questions, and assist with various business processes. When combined with CData Connect AI Remote MCP, you can leverage Copilot Studio to interact with your Adobe Commerce data in real-time. This article outlines the process of connecting to Adobe Commerce using Connect AI Remote MCP and creating a connection in Copilot Studio to interact with your Adobe Commerce data.

CData Connect AI offers a dedicated cloud-to-cloud interface for connecting to Adobe Commerce data. The CData Connect AI Remote MCP Server enables secure communication between Microsoft Copilot Studio and Adobe Commerce. This allows you to ask questions and take actions on your Adobe Commerce data using Microsoft Copilot Studio, all without the need for data replication to a natively supported database. With its inherent optimized data processing capabilities, CData Connect AI efficiently channels all supported SQL operations, including filters and JOINs, directly to Adobe Commerce. This leverages server-side processing to swiftly deliver the requested Adobe Commerce data.

In this article, we show how to build a agent in Microsoft Copilot Studio to conversational explore (or Vibe Query) your data. The connectivity principals apply to any Copilot agent. With Connect AI you can build workflows and agents with access to live Adobe Commerce data, plus hundreds of other sources.

Step 1: Configure Adobe Commerce Connectivity for Microsoft Copilot Studio

Connectivity to Adobe Commerce from Microsoft Copilot Studio is made possible through CData Connect AI Remote MCP. To interact with Adobe Commerce data from Microsoft Copilot Studio, we start by creating and configuring a Adobe Commerce connection in CData Connect AI.

1. Log into Connect AI, click Connections and click Add Connection 👁 Adding a Connection
   
2. Select "Adobe Commerce" from the Add Connection panel 👁 Selecting a data source
   
3. Enter the necessary authentication properties to connect to Adobe Commerce.

   Adobe Commerce uses the OAuth 1 authentication standard. To connect to the Adobe Commerce REST API, obtain values for the OAuthClientId, OAuthClientSecret, and CallbackURL connection properties by registering an app with your Adobe Commerce system. See the "Getting Started" section in the help documentation for a guide to obtaining the OAuth values and connecting.

   You will also need to provide the URL to your Adobe Commerce system. The URL depends on whether you are using the Adobe Commerce REST API as a customer or administrator.

   • Customer: To use Adobe Commerce as a customer, make sure you have created a customer account in the Adobe Commerce homepage. To do so, click Account -> Register. You can then set the URL connection property to the endpoint of your Adobe Commerce system.

   • Administrator: To access Adobe Commerce as an administrator, set CustomAdminPath instead. This value can be obtained in the Advanced settings in the Admin menu, which can be accessed by selecting System -> Configuration -> Advanced -> Admin -> Admin Base URL.

     If the Use Custom Admin Path setting on this page is set to YES, the value is inside the Custom Admin Path text box; otherwise, set the CustomAdminPath connection property to the default value, which is "admin".

   👁 Configuring a connection (Salesforce is shown)
   Click Save & Test
4. Navigate to the Permissions tab in the Add Adobe Commerce Connection page and update the User-based permissions. 👁 Updating permissions
   

With the connection configured, we are ready to connect to Adobe Commerce data from Microsoft Copilot Studio.

Step 2: Connect Microsoft Copilot Studio to CData Connect AI

Follow these steps to add a CData Connect AI MCP connection in Microsoft Copilot Studio:

1. Under Tools, click Add tool, then click + New Tool. 👁 Add a Tool to the Copilot agent
   
2. In the Add Tool window, search for and click CData Connect AI. 👁 Select Model Context Protocol
   
3. In the Connect to CData Connect AI window, click Create to authenticate your connection CData Connect AI using OAuth authentication. 👁 Configure the MCP Tool
   
4. Click Add and configure to add the CData Connect AI Tool to your agent. 👁 Create a new connection for the MCP Tool
   

Optional: Give the AI Agent context

This step establishes the AI Agent's role and provides context for the conversation through the Instructions property in the Agent. By providing instructions that explicitly informs the agent about its role as an MCP Server expert and lists the available tools, you can enhance the agent's understanding and response accuracy. For example, you can set the System Message to:

You are an expert at using the MCP Client tool connected which is the CData Connect AI MCP Server. Always search thoroughly and use the most relevant MCP Client tool for each query. Below are the available tools and a description of each:
queryData: Execute SQL queries against connected data sources and retrieve results. When you use the queryData tool, ensure you use the following format for the table name: catalog.schema.tableName
getCatalogs: Retrieve a list of available connections from CData Connect AI. The connection names should be used as catalog names in other tools and in any queries to CData Connect AI. Use the `getSchemas` tool to get a list of available schemas for a specific catalog.
getSchemas: Retrieve a list of available database schemas from CData Connect AI for a specific catalog. Use the `getTables` tool to get a list of available tables for a specific catalog and schema.
getTables: Retrieve a list of available database tables from CData Connect AI for a specific catalog and schema. Use the `getColumns` tool to get a list of available columns for a specific table.
getColumns: Retrieve a list of available database columns from CData Connect AI for a specific catalog, schema, and table.
getProcedures: Retrieve a list of stored procedures from CData Connect AI for a specific catalog and schema
getProcedureParameters: Retrieve a list of stored procedure parameters from CData Connect AI for a specific catalog, schema, and procedure.
executeProcedure: Execute stored procedures with parameters against connected data sources
 

Step 3: Explore Live Adobe Commerce Data with Microsoft Copilot Studio

With the Agent created in Microsoft Copilot Studio and the MCP tool connected, you can now interact with your Adobe Commerce data using Microsoft Copilot Studio. The MCP tool allows you to send queries and receive responses from the Adobe Commerce data source in real-time.

Open the chat window in your Microsoft Copilot Studio Agent to begin interacting with your Adobe Commerce data. You can ask questions, retrieve data, and perform actions on your Adobe Commerce data using the MCP tool: 👁 Interact with your data using the MCP Tool in Microsoft Copilot Studio

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