Edit and Search External AlloyDB Objects in Salesforce Connect

CData Connect AI, enables you to access AlloyDB data from cloud-based applications like the Salesforce console and mobile applications like the Salesforce Mobile App. In this article, you will use CData Connect AI and Salesforce Connect to access external AlloyDB objects alongside standard Salesforce objects.

Connect to AlloyDB from Salesforce

To work with live AlloyDB data in Salesforce Connect, we need to connect to AlloyDB from Connect AI, provide user access to the connection, and create a Workspace for the AlloyDB data.

Connect to AlloyDB from Connect AI

CData Connect AI uses a straightforward, point-and-click interface to connect to data sources.

1. Log into Connect AI, click Sources, and then click Add Connection
👁 Adding a Connection

2. Select "AlloyDB" from the Add Connection panel
👁 Selecting a data source

3. Enter the necessary authentication properties to connect to AlloyDB.

   The following connection properties are usually required in order to connect to AlloyDB.

   • Server: The host name or IP of the server hosting the AlloyDB database.
   • User: The user which will be used to authenticate with the AlloyDB server.
   • Password: The password which will be used to authenticate with the AlloyDB server.

   You can also optionally set the following:

   • Database: The database to connect to when connecting to the AlloyDB Server. If this is not set, the user's default database will be used.
   • Port: The port of the server hosting the AlloyDB database. This property is set to 5432 by default.

   Authenticating with Standard Authentication

   Standard authentication (using the user/password combination supplied earlier) is the default form of authentication.

   No further action is required to leverage Standard Authentication to connect.

   Authenticating with pg_hba.conf Auth Schemes

   There are additional methods of authentication available which must be enabled in the pg_hba.conf file on the AlloyDB server.

   Find instructions about authentication setup on the AlloyDB Server here.

   Authenticating with MD5 Authentication

   This authentication method must be enabled by setting the auth-method in the pg_hba.conf file to md5.

   Authenticating with SASL Authentication

   This authentication method must be enabled by setting the auth-method in the pg_hba.conf file to scram-sha-256.

   Authenticating with Kerberos

   The authentication with Kerberos is initiated by AlloyDB Server when the ∏ is trying to connect to it. You should set up Kerberos on the AlloyDB Server to activate this authentication method. Once you have Kerberos authentication set up on the AlloyDB Server, see the Kerberos section of the help documentation for details on how to authenticate with Kerberos. 👁 Configuring a connection (Salesforce is shown)
   

4. Click Save & Test
5. Navigate to the Permissions tab in the Add AlloyDB Connection page and update the User-based permissions. 👁 Updating permissions
   

Add a Personal Access Token

When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.

1. Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
2. On the Settings page, go to the Access Tokens section and click Create PAT.
3. Give the PAT a name and click Create. 👁 Creating a new PAT
   
4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

Configure AlloyDB Endpoints for Salesforce Connect

After connecting to AlloyDB, create a workspace for your desired table(s).

1. Navigate to the Workspaces page and click Add to create a new Workspace (or select an existing workspace). 👁 The Workspaces page.
   👁 Adding a new Workspace.
   
2. Click Add to add new assets to the Workspace.
3. Select the AlloyDB connection (e.g. AlloyDB1) and click Next. 👁 Selecting an Asset (Salesforce is shown).
   
4. Select the table(s) you wish to work with and click Confirm. 👁 Selecting Tables (Salesforce is shown).
   
5. Make note of the OData Service URL for your workspace, e.g. https://cloud.cdata.com/api/odata/{workspace_name}

With the connection, PAT, and Workspace configured, you are ready to connect to AlloyDB data from Salesforce Connect.

Connect to AlloyDB Data as an External Data Sources

Follow the steps below to connect to the feed produced by Connect AI.

1. Log into Salesforce and click Setup -> Integrations -> External Data Sources.
2. Click Now External Data Sources.
3. Enter values for the following properties:
   • External Data Sources: Enter a label to be used in list views and reports.
   • Name: Enter a unique identifier.
   • Type: Select the option "Salesforce Connect: OData 4.0".
   • URL: Enter the URL to the OData endpoint of Connect AI: https://cloud.cdata.com/api/odata/{workspace_name}
4. Select the Writable External Objects option.
5. Select JSON in the Format menu.
6. In the Authentication section, set the following properties:
   • Identity Type: If all members of your organization will use the same credentials to access Connect AI, select "Named Principal". If the members of your organization will connect with their own credentials, select "Per User".
   • Authentication Protocol: Select Password Authentication to use basic authentication.
   • Certificate: Enter or browse to the certificate to be used to encrypt and authenticate communications from Salesforce to your server.
   • Username: Enter a CData Connect AI username (e.g. [email protected]).
   • Password: Enter the user's PAT.

Synchronize AlloyDB Objects

After you have created the external data source, follow the steps below to create AlloyDB external objects that reflect any changes in the data source. You will synchronize the definitions for the AlloyDB external objects with the definitions for AlloyDB tables.

1. Click the link for the external data source you created.
2. Click Validate and Scan.
3. Select the AlloyDB tables you want to work with as external objects.

Access AlloyDB Data as Salesforce Objects

After adding AlloyDB data as an external data source and syncing AlloyDB tables as external objects, you can use the external AlloyDB objects just as you would standard Salesforce objects.

• Create a new tab with a filter list view:

  👁 Viewing external objects from Salesforce (NetSuite is shown)
  

• Create reports of external objects:

  👁 Reporting on external objects from Salesforce (NetSuite is shown)
  

• Create, update, and delete AlloyDB objects from the Salesforce dashboard:

  👁 Editing external objects from Salesforce (NetSuite is shown)
  

Simplified Access to AlloyDB Data from Cloud Applications

At this point, you have a direct, cloud-to-cloud connection to live AlloyDB data from Salesforce. For more information on gaining simplified access to data from more than 100 SaaS, Big Data, and NoSQL sources in cloud applications like Salesforce, refer to our Connect AI page.