Edit and Search External Amazon Athena Objects in Salesforce Connect

CData Connect AI, enables you to access Amazon Athena data from cloud-based applications like the Salesforce console and mobile applications like the Salesforce Mobile App. In this article, you will use CData Connect AI and Salesforce Connect to access external Amazon Athena objects alongside standard Salesforce objects.

Getting Started

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Connect to Amazon Athena from Salesforce

To work with live Amazon Athena data in Salesforce Connect, we need to connect to Amazon Athena from Connect AI, provide user access to the connection, and create a Workspace for the Amazon Athena data.

Connect to Amazon Athena from Connect AI

CData Connect AI uses a straightforward, point-and-click interface to connect to data sources.

1. Log into Connect AI, click Sources, and then click Add Connection
👁 Adding a Connection

2. Select "Amazon Athena" from the Add Connection panel
👁 Selecting a data source

3. Enter the necessary authentication properties to connect to Amazon Athena.

   Authenticating to Amazon Athena

   To authorize Amazon Athena requests, provide the credentials for an administrator account or for an IAM user with custom permissions: Set to the access key Id. Set to the secret access key.

   Note: Though you can connect as the AWS account administrator, it is recommended to use IAM user credentials to access AWS services.

   Obtaining the Access Key

   To obtain the credentials for an IAM user, follow the steps below:

   1. Sign into the IAM console.
   2. In the navigation pane, select Users.
   3. To create or manage the access keys for a user, select the user and then select the Security Credentials tab.

   To obtain the credentials for your AWS root account, follow the steps below:

   1. Sign into the AWS Management console with the credentials for your root account.
   2. Select your account name or number and select My Security Credentials in the menu that is displayed.
   3. Click Continue to Security Credentials and expand the Access Keys section to manage or create root account access keys.

   Authenticating from an EC2 Instance

   If you are using the CData Data Provider for Amazon Athena 2018 from an EC2 Instance and have an IAM Role assigned to the instance, you can use the IAM Role to authenticate. To do so, set to true and leave and empty. The CData Data Provider for Amazon Athena 2018 will automatically obtain your IAM Role credentials and authenticate with them.

   Authenticating as an AWS Role

   In many situations it may be preferable to use an IAM role for authentication instead of the direct security credentials of an AWS root user. An AWS role may be used instead by specifying the . This will cause the CData Data Provider for Amazon Athena 2018 to attempt to retrieve credentials for the specified role. If you are connecting to AWS (instead of already being connected such as on an EC2 instance), you must additionally specify the and of an IAM user to assume the role for. Roles may not be used when specifying the and of an AWS root user.

   Authenticating with MFA

   For users and roles that require Multi-factor Authentication, specify the and connection properties. This will cause the CData Data Provider for Amazon Athena 2018 to submit the MFA credentials in a request to retrieve temporary authentication credentials. Note that the duration of the temporary credentials may be controlled via the (default 3600 seconds).

   Connecting to Amazon Athena

   In addition to the and properties, specify , and . Set to the region where your Amazon Athena data is hosted. Set to a folder in S3 where you would like to store the results of queries.

   If is not set in the connection, the data provider connects to the default database set in Amazon Athena.

   👁 Configuring a connection (Salesforce is shown)
   
4. Click Save & Test
5. Navigate to the Permissions tab in the Add Amazon Athena Connection page and update the User-based permissions. 👁 Updating permissions
   

Add a Personal Access Token

When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.

1. Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
2. On the Settings page, go to the Access Tokens section and click Create PAT.
3. Give the PAT a name and click Create. 👁 Creating a new PAT
   
4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

Configure Amazon Athena Endpoints for Salesforce Connect

After connecting to Amazon Athena, create a workspace for your desired table(s).

1. Navigate to the Workspaces page and click Add to create a new Workspace (or select an existing workspace). 👁 The Workspaces page.
   👁 Adding a new Workspace.
   
2. Click Add to add new assets to the Workspace.
3. Select the Amazon Athena connection (e.g. AmazonAthena1) and click Next. 👁 Selecting an Asset (Salesforce is shown).
   
4. Select the table(s) you wish to work with and click Confirm. 👁 Selecting Tables (Salesforce is shown).
   
5. Make note of the OData Service URL for your workspace, e.g. https://cloud.cdata.com/api/odata/{workspace_name}

With the connection, PAT, and Workspace configured, you are ready to connect to Amazon Athena data from Salesforce Connect.

Connect to Amazon Athena Data as an External Data Sources

Follow the steps below to connect to the feed produced by Connect AI.

1. Log into Salesforce and click Setup -> Integrations -> External Data Sources.
2. Click Now External Data Sources.
3. Enter values for the following properties:
   • External Data Sources: Enter a label to be used in list views and reports.
   • Name: Enter a unique identifier.
   • Type: Select the option "Salesforce Connect: OData 4.0".
   • URL: Enter the URL to the OData endpoint of Connect AI: https://cloud.cdata.com/api/odata/{workspace_name}
4. Select the Writable External Objects option.
5. Select JSON in the Format menu.
6. In the Authentication section, set the following properties:
   • Identity Type: If all members of your organization will use the same credentials to access Connect AI, select "Named Principal". If the members of your organization will connect with their own credentials, select "Per User".
   • Authentication Protocol: Select Password Authentication to use basic authentication.
   • Certificate: Enter or browse to the certificate to be used to encrypt and authenticate communications from Salesforce to your server.
   • Username: Enter a CData Connect AI username (e.g. [email protected]).
   • Password: Enter the user's PAT.

👁 Configuration settings for the data source (NetSuite is shown)

Synchronize Amazon Athena Objects

After you have created the external data source, follow the steps below to create Amazon Athena external objects that reflect any changes in the data source. You will synchronize the definitions for the Amazon Athena external objects with the definitions for Amazon Athena tables.

1. Click the link for the external data source you created.
2. Click Validate and Scan.
3. Select the Amazon Athena tables you want to work with as external objects.

👁 Select external objects (NetSuite is shown)

Access Amazon Athena Data as Salesforce Objects

After adding Amazon Athena data as an external data source and syncing Amazon Athena tables as external objects, you can use the external Amazon Athena objects just as you would standard Salesforce objects.

• Create a new tab with a filter list view:

  👁 Viewing external objects from Salesforce (NetSuite is shown)
  

• Create reports of external objects:

  👁 Reporting on external objects from Salesforce (NetSuite is shown)
  

• Create, update, and delete Amazon Athena objects from the Salesforce dashboard:

  👁 Editing external objects from Salesforce (NetSuite is shown)
  

Simplified Access to Amazon Athena Data from Cloud Applications

At this point, you have a direct, cloud-to-cloud connection to live Amazon Athena data from Salesforce. For more information on gaining simplified access to data from more than 100 SaaS, Big Data, and NoSQL sources in cloud applications like Salesforce, refer to our Connect AI page.