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URL: https://www.cdata.com/kb/tech/dynamics365-cloud-cognos-analytics.rst

⇱ Analyze Dynamics 365 Data in Cognos Analytics

Analyze Dynamics 365 Data in Cognos Analytics

👁 Dibyendu Datta
Dibyendu Datta
Lead Technology Evangelist
Use CData Connect AI to connect to Dynamics 365 Data from Cognos Analytics and analyze live Dynamics 365 data.

Cognos Analytics, powered by IBM Watson®, empowers users to cleanse and establish connections with their data while creating visualizations. When integrated with CData Connect AI, users gain immediate, real-time connectivity between cloud-based data sources and Cognos Analytics, facilitating data management, visualization, analytics, and more. This article provides step-by-step guidance on connecting to Dynamics 365 via CData Connect AI and subsequently analyzing Dynamics 365 data within Cognos Analytics.

NOTE: These instructions require Cognos Analytics 11.2.4 or higher

CData Connect AI offers a dedicated cloud-to-cloud interface for Dynamics 365, enabling users to perform real-time analysis on Dynamics 365 data within Cognos without the need to replicate data to a natively supported database. Equipped with built-in optimized data processing capabilities, CData Connect AI efficiently directs all supported SQL operations, including filters and JOINs, directly to Dynamics 365. This harnesses server-side processing to promptly provide the requested Dynamics 365 data.

About Dynamics 365 Data Integration

CData simplifies access and integration of live Microsoft Dynamics 365 data. Our customers leverage CData connectivity to:

  • Read and write data in the full Dynamics 365 ecosystem: Sales, Customer Service, Finance & Operations, Marketing, and more.
  • Extend the native features of Dynamics CRM with customizable caching and intelligent query aggregation and separation.
  • Authenticate securely with Dynamics 365 in a variety of ways, including Azure Active Directory, Azure Managed Service Identity credentials, and Azure Service Principal using either a client secret or a certificate.
  • Use SQL stored procedures to manage their Dynamics 365 entities - listing, creating, and removing associations between entities.

CData customers use our Dynamics 365 connectivity solutions for a variety of reasons, whether they're looking to replicate their data into a data warehouse (alongside other data sources) or analyze live Dynamics 365 data from their preferred data tools inside the Microsoft ecosystem (Power BI, Excel, etc.) or with external tools (Tableau, Looker, etc.).


Getting Started


Configure Dynamics 365 Connectivity for Cognos Analytics

Connectivity to Dynamics 365 from Cognos Analytics is made possible through CData Connect AI. To work with Dynamics 365 data from Cognos Analytics, we start by creating and configuring a Dynamics 365 connection.

  1. Log into Connect AI, click Sources, and then click Add Connection
    2. 👁 Adding a Connection
  2. Select "Dynamics 365" from the Add Connection panel
    3. 👁 Selecting a data source
  3. Enter the necessary authentication properties to connect to Dynamics 365.

    Edition and OrganizationUrl are required connection properties. The Dynamics 365 connector supports connecting to the following editions: CustomerService, FieldService, FinOpsOnline, FinOpsOnPremise, HumanResources, Marketing, ProjectOperations and Sales.

    For Dynamics 365 Business Central, use the separate Dynamics 365 Business Central driver.

    OrganizationUrl is the URL to your Dynamics 365 organization. For instance, https://orgcb42e1d0.crm.dynamics.com

    👁 Configuring a connection (Salesforce is shown)
  4. Click Save & Test
  5. Navigate to the Permissions tab in the Add Dynamics 365 Connection page and update the User-based permissions. 👁 Updating permissions

Add a Personal Access Token

When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.

  1. Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
  2. On the Settings page, go to the Access Tokens section and click Create PAT.
  3. Give the PAT a name and click Create. 👁 Creating a new PAT
  4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

With the connection configured and a PAT generated, you are ready to connect to Dynamics 365 data from Cognos Analytics.

Connect to Dynamics 365 from Cognos Analytics

The steps below outline connecting to CData Connect AI from Cognos Analytics to analyze live Dynamics 365 data.

Download and install the CData Connect AI JDBC driver

  1. Open the Integrations page of CData Connect AI.
  2. Search for and select JDBC.
  3. Download and run the setup file.
  4. When the installation is complete, copy the JAR file (cdata.jdbc.connect.jar) from the installation directory (e.g., C:\Program Files\CData\JDBC Driver for CData Connect\lib) to the "drivers" folder in your Cognos Analytics installation directory.

Configure the Connection to CData Connect AI

  1. Open IBM Cognos and navigate to Manage > Data server connections.
  2. Click the icon to add a data server.
  3. Select CData Connect AI.
  4. Set JDBC URL to the appropriate connection string. For example: 
     jdbc:connect:AuthScheme=Basic;user=username;password=PAT;
  5. Set Driver class name to "cdata.jdbc.connect.ConnectDriver"
  6. Create and store authenticate credentials by selecting an authentication method
    • Set Username to your CData Connect AI username (e.g., [email protected])
    • Set Password to the PAT you previously generated.
  7. Click Test connection to confirm that the connection succeeds. 👁 Connecting to CData Connect AI from Cognos Analytics

At this point, you are ready to analyze and visualize Dynamics 365 data in Cognos Analytics. For more information about using Cognos Analytics, please refer to the Cognos Analytics documentation.

Live Access to Dynamics 365 Data for Analytics

Now you have a direct, cloud-to-cloud connection to live Dynamics 365 data from Cognos Analytics. You can create new visualizations, build reports, and more — without replicating Dynamics 365 data.

Try CData Connect AI and get real-time data access to hundreds of SaaS, Big Data, and NoSQL sources directly from your cloud applications.