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URL: https://www.cdata.com/kb/tech/dynamicscrm-odata-infragistics-reveal.rst

⇱ Analyze Dynamics CRM Data in Infragistics Reveal


Analyze Dynamics CRM Data in Infragistics Reveal

πŸ‘ Jerod Johnson
Jerod Johnson
Director, Technology Evangelism
Use the CData API Server to create an OData API on top of Dynamics CRM data and visualize live Dynamics CRM data in Infragistics Reveal.

Reveal is a data visualization solution provided by Infragistics and can be paired with the CData API Server to build dynamic dashboards from live Dynamics CRM data. The CData API Server generates an OData API for Dynamics CRM, which is natively consumable in Reveal. In this article, we walk through connecting to Dynamics CRM in API Server and connecting to the API Server from Infragistics Reveal to create a simple dashboard.

About Dynamics CRM Data Integration

CData simplifies access and integration of live Microsoft Dynamics CRM data. Our customers leverage CData connectivity to:

  • Read and write data in the Dynamics CRM 2011+ Services and Dynamics CRM Online.
  • Extend the native features of Dynamics CRM with customizable caching and intelligent query aggregation and separation.
  • Authenticate securely with Dynamics CRM in a variety of ways, including Azure Active Directory, Azure Managed Service Identity credentials, and Azure Service Principal using either a client secret or a certificate.

CData customers use our Dynamics CRM connectivity solutions for a variety of reasons, whether they're looking to replicate their data into a data warehouse (alongside other data sources) or analyze live Dynamics CRMa data from their preferred data tools inside the Microsoft ecosystem (Power BI, Excel, etc.) or with external tools (Tableau, Looker, etc.).


Getting Started


Connect to Dynamics CRM from API Server

CData API Server uses a straightforward, point-and-click interface to connect to data sources and generate APIs.

  1. Open API Server and click Settings -> Connection -> Add Connection πŸ‘ Adding a connection
  2. Select "Dynamics CRM" πŸ‘ Selecting a Connector (Salesforce is shown).
  3. Enter the necessary authentication properties to connect to Dynamics CRM.

    The connection string options meet the authentication and connection requirements of different Dynamics CRM instances. To connect to your instance, set the User and Password properties, under the Authentication section, to valid Dynamics CRM user credentials and set the Url to a valid Dynamics CRM server organization root. Additionally, set the CRMVersion property to 'CRM2011+' or 'CRMOnline'. IFD configurations are supported as well; set InternetFacingDeployment to true.

    Additionally, you can provide the security token service (STS) or AD FS endpoint in the STSURL property. This value can be retrieved with the GetSTSUrl stored procedure. Office 365 users can connect to the default STS URL by simply setting CRMVersion.

    πŸ‘ Configuring a connection (Salesforce is shown).

Add Dynamics CRM Resource Definitions in API Server

After connecting to Dynamics CRM, create Resources, which represent API endpoints for Dynamics CRM data.

  1. Click Settings -> Resources -> Add Resource πŸ‘ Adding a new resource
  2. Select the Dynamics CRM connection πŸ‘ Selecting a connection (Salesforce is shown)
  3. Select the table you wish to retrieve and click Next πŸ‘ Selecting a Table (Salesforce is shown)
  4. (Optional) Edit the resource to select specific fields and more
  5. Save the settings

Add an API Server User

Create a User to connect to Dynamics CRM from Reveal through API Server.

  1. Click Settings -> Users
  2. Click Add
  3. Configure a User with access to the Dynamics CRM Connection and Resource(s) πŸ‘ Creating a new user
πŸ‘ API Server users

(Optional) Configure Cross-Origin Resource Sharing (CORS)

When accessing and connecting to multiple different domains from an application such as Ajax, there is a possibility of violating the limitations of cross-site scripting. In that case, configure the CORS settings in Settings -> Server.

  • Enable cross-origin resource sharing (CORS): ON
  • Allow all domains without '*': ON
  • Access-Control-Allow-Methods: GET, PUT, POST, OPTIONS
  • Access-Control-Allow-Headers: Authorization

Save the changes to the settings.

πŸ‘ Configuring CORS settings

Create a Dashboard in Reveal

With the API Server configured, we can visualize Dynamics CRM data in Reveal.

  1. Log into Reveal and click Dashboards -> New πŸ‘ Adding a new dashboard
  2. Click Data Source -> OData Feed πŸ‘ Adding a new OData data source
  3. Specify the API Server API endpoint URL, for example: https://serverurl/api.rsc πŸ‘ Configuring the OData URL
  4. Select Generic Credentials and specify the API Server username and authentication token πŸ‘ Configuring the credentials
  5. Select the entity you wish to visualize πŸ‘ Selecting an entity to visualize (Salesforce is shown.)
  6. Select fields and choose a chart type πŸ‘ Visualizing data in Reveal (Salesforce is shown.)

More Information & Free Trial

At this point, you have created a simple dashboard from live Dynamics CRM data. For more information on creating OData feeds from Dynamics CRM (and more than 150 other sources), visit the API Server page. Download a free, 30-day trial and start working live Dynamics CRM data in tools that consume OData APIs.