Connect to Freshservice Data from a Connection Pool in Jetty

The CData JDBC driver for Freshservice is easy to integrate with Java Web applications. This article shows how to efficiently connect to Freshservice data in Jetty by configuring the driver for connection pooling. You will configure a JNDI resource for Freshservice in Jetty.

Configure the JDBC Driver for Salesforce as a JNDI Data Source

Follow the steps below to connect to Salesforce from Jetty.

1. Enable the JNDI module for your Jetty base. The following command enables JNDI from the command-line:

   java -jar ../start.jar --add-to-startd=jndi
   

2. Add the CData and license file, located in the lib subfolder of the installation directory, into the lib subfolder of the context path.

3. Declare the resource and its scope. Enter the required connection properties in the resource declaration. This example declares the Freshservice data source at the level of the Web app, in WEB-INF\jetty-env.xml.

   <Configure id='freshservicedemo' class="org.eclipse.jetty.webapp.WebAppContext">
    <New id="freshservicedemo" class="org.eclipse.jetty.plus.jndi.Resource">
    <Arg><Ref refid="freshservicedemo"/></Arg>
    <Arg>jdbc/freshservicedb</Arg>
    <Arg>
    <New class="cdata.jdbc.api.APIDriver">
    <Set name="url">jdbc:api:</Set>
    <Set name="Profile">C:\profiles\Freshservice.apip</Set>
    <Set name="ProfileSettings">'APIKey</Set>
    <Set name="Domain">your_subdomain'</Set>
    </New>
    </Arg>
    </New>
   </Configure>
   

   Start by setting the Profile connection property to the location of the Freshservice Profile on disk (e.g. C:\profiles\Freshservice.apip). Next, set the ProfileSettings connection property to the connection string for Freshservice (see below).

   Freshservice API Profile Settings

   Obtain your API Key from Profile Settings in the top-right corner of Freshservice. Your Domain is the subdomain from your account URL.

4. Configure the resource in the Web.xml:

    jdbc/freshservicedb
    javax.sql.DataSource
    Container
   
   

5. You can then access Freshservice with a lookup to java:comp/env/jdbc/freshservicedb:

   InitialContext ctx = new InitialContext();
   DataSource myfreshservice = (DataSource)ctx.lookup("java:comp/env/jdbc/freshservicedb");
   

More Jetty Integration

The steps above show how to configure the driver in a simple connection pooling scenario. For more use cases and information, see the Working with Jetty JNDI chapter in the Jetty documentation.