Create Datasets from Gong in Domo Workbench and Build Visualizations of Gong Data in Domo

Domo helps you manage, analyze, and share data across your entire organization, enabling decision makers to identify and act on strategic opportunities. Domo Workbench provides a secure, client-side solution for uploading your on-premise data to Domo. The CData ODBC Driver for Gong links Domo Workbench to operational Gong data. You can build datasets from Gong data using standard SQL queries in Workbench and then create real-time visualizations of Gong data in the Domo service.

The CData ODBC Drivers offer unmatched performance for interacting with live Gong data in Domo due to optimized data processing built into the driver. When you issue complex SQL queries from Domo to Gong, the driver pushes supported SQL operations, like filters and aggregations, directly to Gong and utilizes the embedded SQL Engine to process unsupported operations (often SQL functions and JOIN operations) client-side. With built-in dynamic metadata querying, you can visualize and analyze Gong data using native Domo data types.

Connect to Gong as an ODBC Data Source

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

To authenticate to Gong, you can use API Key authentication with your Gong API Key and API Secret.

Authentication

To authenticate to Gong, you must provide your Gong API Key and API Secret, along with your tenant Domain. These credentials are combined and Base64-encoded to form the Basic authentication header used for all API requests.

Using API Key Authentication

To authenticate using an API Key, you need to obtain your API Key and API Secret from your Gong account settings.

You can then connect by setting the AuthScheme to APIKey and providing your credentials:

• AuthScheme: Set this to APIKey.
• APIKey: Set this to your Gong API Key.
• APISecret: Set this to your Gong API Secret.
• Domain: Set this to your Gong tenant domain (e.g., us-36533.api.gong.io).

Example connection string

Profile=C:\profiles\Gong.apip;AuthScheme=APIKey;ProfileSettings='APIKey=your_api_key;APISecret=your_api_secret;Domain=your-tenant.api.gong.io';

When you configure the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

After creating a DSN, you will need to create a dataset for Gong in Domo Workbench using the Gong DSN and build a visualization in the Domo service based on the dataset.

Build a Dataset for Gong Data

You can follow the steps below to build a dataset based on a table in Gong in Domo Workbench using the CData ODBC Driver for Gong.

1. Open Domo Workbench and, if you have not already, add your Domo service server to Workbench. In the Accounts submenu, click Add New, type in the server address (i.e., domain.domo.com) and click through the wizard to authenticate. 👁 Connecting to the Domo Service.
   
2. In the DataSet Jobs submenu, click Add New.
3. Name the dataset job (i.e., ODBC Gong AnsweredScorecards), select ODBC Connection Provider as the transport method, and click through the wizard. 👁 Configuring the DataSet Job.
   
4. In the newly created DataSet Job, navigate to Source and click to configure the settings.
5. Select System DSN for the Connection Type.
6. Select the previously configured DSN (CData API Sys) for the System DSN.
7. Click to validate the configuration. 👁 Configuring the Source Settings.
   
8. Below the settings, set the Query to a SQL query:

   SELECT * FROM AnsweredScorecards

   NOTE: By connecting to Gong data using an ODBC driver, you simply need to know SQL in order to get your data, circumventing the need to know Gong-specific APIs or protocols.
9. Click preview. 👁 Querying Gong Data.
   
10. Check over the generated schema, add any transformations, then save and run the dataset job. 👁 Save and Run the Configured DataSet Job (Salesforce is shown).
    

With the dataset job run, the dataset will be accessible from the Domo service, allowing you to build visualizations, reports, and more based on Gong data.

Create Data Visualizations

With the DataSet Job saved and run in Domo Workbench, we are ready to build visualizations of the Gong data in the Domo service.

1. Navigate to the Data Center. 👁 Accessing the Data Center (Salesforce is shown).
   
2. In the data warehouse, select the ODBC data source and drill down to our new dataset. 👁 Selecting the Gong Dataset (Salesforce is shown).
   
3. With the dataset selected, choose to create a visualization.
4. In the new card:
   • Drag a Dimension to the X Value.
   • Drag a Measure to the Y Value.
   • Choose a Visualization.
   👁 Visualizing Gong Data in Domo (Salesforce is shown).
   

With the CData ODBC Driver for Gong, you can build custom datasets based on Gong data using only SQL in Domo Workbench and then build and share visualizations and reports through the Domo service.