Use the CData ODBC Driver for Gong in MicroStrategy Desktop

MicroStrategy is an analytics and mobility platform that enables data-driven innovation. When paired with the CData ODBC Driver for Gong, you gain database-like access to live Gong data from MicroStrategy, expanding your reporting and analytics capabilities. In this article, we walk through adding Gong as a data source in MicroStrategy Desktop and creating a simple visualization of Gong data.

The CData ODBC Driver offers unmatched performance for interacting with live Gong data in MicroStrategy due to optimized data processing built into the driver. When you issue complex SQL queries from MicroStrategy to Gong, the driver pushes supported SQL operations, like filters and aggregations, directly to Gong and utilizes the embedded SQL Engine to process unsupported operations (often SQL functions and JOIN operations) client-side. With built-in dynamic metadata querying, you can visualize and analyze Gong data using native MicroStrategy data types.

Connect to Gong as an ODBC Data Source

Information for connecting to Gong follows, along with different instructions for configuring a DSN in Windows and Linux environments.

To authenticate to Gong, you can use API Key authentication with your Gong API Key and API Secret.

Authentication

To authenticate to Gong, you must provide your Gong API Key and API Secret, along with your tenant Domain. These credentials are combined and Base64-encoded to form the Basic authentication header used for all API requests.

Using API Key Authentication

To authenticate using an API Key, you need to obtain your API Key and API Secret from your Gong account settings.

You can then connect by setting the AuthScheme to APIKey and providing your credentials:

• AuthScheme: Set this to APIKey.
• APIKey: Set this to your Gong API Key.
• APISecret: Set this to your Gong API Secret.
• Domain: Set this to your Gong tenant domain (e.g., us-36533.api.gong.io).

Example connection string

Profile=C:\profiles\Gong.apip;AuthScheme=APIKey;ProfileSettings='APIKey=your_api_key;APISecret=your_api_secret;Domain=your-tenant.api.gong.io';

When you configure the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

Windows

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

Linux

If you are installing the CData ODBC Driver for Gong in a Linux environment, the driver installation predefines a system DSN. You can modify the DSN by editing the system data sources file (/etc/odbc.ini) and defining the required connection properties.

/etc/odbc.ini

[CData API Sys]
Driver = CData ODBC Driver for Gong
Description = My Description
Profile = C:\profiles\Gong.apip
AuthScheme = APIKey
ProfileSettings = 'APIKey = your_api_key
APISecret = your_api_secret
Domain = your-tenant.api.gong.io'

For specific information on using these configuration files, please refer to the help documentation (installed and found online).

Connect to and Visualize Gong Data using MicroStrategy Desktop

In addition to connecting Gong in MicroStrategy enterprise products, you can connect to Gong in MicroStrategy Desktop. Follow the steps below to add Gong data as a dataset and create visualizations and reports of Gong data.

1. Open MicroStrategy Desktop and create a new dossier.
2. In the datasets panel, click New Data, select Databases, and select Type a Query as the Import Option.
3. Add a new data source and choose DSN data sources.
4. Choose the DSN you previously configured (likely CData API Sys) and select Generic DBMS in the Version menu.
5. Set the User and Password properties for the DSN (or use placeholder values) and name the data source.
👁 Creating a new data source for Gong.

6. Select the new database instance to view the tables. You may need to manually click the search icon in the Available Tables section to see the tables.
7. Create a SQL query for the Gong data (see below) and click Execute SQL to test the query.

   SELECT * FROM AnsweredScorecards
   

   👁 Querying Gong for data.
   NOTE: Since we create a live connection, we can execute a SELECT * query and utilize the filtering and aggregation features native to the MicroStrategy products.
8. Click Finish and choose to connect live.
9. Choose a visualization, choose fields to display (data types are discovered automatically through dynamic metadata discovery) and apply any filters to create a new visualization of Gong data. Where possible, the complex queries generated by the filters and aggregations will be pushed down to Gong, while any unsupported operations (which can include SQL functions and JOIN operations) will be managed client-side by the CData SQL Engine embedded in the driver. 👁 Visualize Gong data.
   
10. Once you are finished configuring the dossier, click File -> Save.

Using the CData ODBC Driver for Gong in MicroStrategy Desktop, you can easily create robust visualizations and reports on Gong data. Read our other articles on connecting to Gong in MicroStrategy and connecting to Gong in MicroStrategy Web for more examples.