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URL: https://www.cdata.com/kb/tech/jira-cloud-outsystems.rst

⇱ Create Jira-Connected Enterprise Applications in OutSystems

Create Jira-Connected Enterprise Applications in OutSystems

👁 Jerod Johnson
Jerod Johnson
Director, Technology Evangelism
Use CData Connect AI to connect to Jira Data from OutSystems and build custom enterprise apps using live Jira data.

OutSystems is a low-code platform which provides the tools for companies to developer, deploy, and manage omnichannel enterprise applications. When paired with CData Connect AI, you get instant, cloud-to-cloud access to Jira data for business applications. This article shows how to create a virtual database for Jira in Connect AI and build a simple app from Jira data in OutSystems.

The CData Connect AI provides a pure cloud-to-cloud interface for Jira, allowing you to build reports from live Jira data in OutSystems — without replicating the data to a natively supported database. As you create applications to work with data, OutSystems generates SQL queries to gather data. Using optimized data processing out of the box, CData Connect AI pushes all supported SQL operations (filters, JOINs, etc.) directly to Jira, leveraging server-side processing to quickly return the requested Jira data.

About Jira Data Integration

CData simplifies access and integration of live Jira data. Our customers leverage CData connectivity to:

  • Gain bi-directional access to their Jira objects like issues, projects, and workflows.
  • Use SQL stored procedures to perform functional actions like changing issues status, creating custom fields, download or uploading an attachment, modifying or retrieving time tracking settings, and more.
  • Authenticate securely using a variety of methods, including username and password, OAuth, personal access token, API token, Crowd or OKTA SSO, LDAP, and more.

Most users leverage CData solutions to integrate Jira data with their database or data warehouse, whether that's using CData Sync directly or relying on CData's compatibility with platforms like SSIS or Azure Data Factory. Others are looking to get analytics and reporting on live Jira data from preferred analytics tools like Tableau and Power BI.

Learn more about how customers are seamlessly connecting to their Jira data to solve business problems from our blog: Drivers in Focus: Collaboration Tools.


Getting Started


Configure Jira Connectivity for OutSystems

Connectivity to Jira from OutSystems is made possible through CData Connect AI. To work with Jira data from OutSystems, we start by creating and configuring a Jira connection.

  1. Log into Connect AI, click Sources, and then click Add Connection
    2. 👁 Adding a Connection
  2. Select "Jira" from the Add Connection panel
    3. 👁 Selecting a data source
  3. Enter the necessary authentication properties to connect to Jira.

    To connect to JIRA, provide the User and Password. Additionally, provide the Url; for example, https://yoursitename.atlassian.net.

    👁 Configuring a connection (Salesforce is shown)
  4. Click Save & Test
  5. Navigate to the Permissions tab in the Add Jira Connection page and update the User-based permissions. 👁 Updating permissions

Add a Personal Access Token

When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.

  1. Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
  2. On the Settings page, go to the Access Tokens section and click Create PAT.
  3. Give the PAT a name and click Create. 👁 Creating a new PAT
  4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

With the connection configured and a PAT generated, you are ready to connect to Jira data from OutSystems.

Connect to Jira from OutSystems

The steps below outline connecting to CData Connect AI from OutSystems to create a new Jira database connection.

  1. Open OutSystems Service Studio
  2. Click the gear icon to open Environment Management in the Service Center 👁 Opening the Service Center
  3. Click Administration and select "Database Connections"
  4. Click "New Database Connection"
  5. Configure the database connection:
    • Name: name the connection (e.g. CData Connect AI Jira)
    • DBMS: SQL Server / Azure SQL
    • Username: a Connect AI user (e.g. [email protected])
    • Password: the PAT for the Connect AI user
    • Server: tds.cdata.com,14333
    • Schema: the name of your Jira connection (e.g. JIRA1)
    👁 Connecting to the Connect AI
  6. Click "Test Connection"
  7. Click "Create"

Map Jira Tables or Views to Entities in an Extension Module

Once you create the database connection for Jira, you can create an extension that maps the tables or views to OutSystems entities. If you have not already done so, create an Application in Service Studio.

  1. Open the Service Studio and open the existing Application
  2. Click "Add Module," set the "Module Name" (e.g. jira_db_extension), set "Module Type" to "Extension," and click "Create Module" 👁 Creating a new extension module
  3. In Integration Studio, connect to your environment
  4. Right-click "Entities" in the extension tree and select "Connect to External Table or View..." 👁 Connecting to external tables or views
  5. Follow the steps in the wizard, selecting the tables and views you wish to work with
  6. In the Integration Studio, click "1-Click Publish"
  7. In the "1-Click Publish" wizard, click "Configure" when the process completes
  8. In your application, click "Manage Dependencies..."
  9. Add a dependency to the Extension and select the Entities that you will use in your application 👁 Adding a dependency to the extension

At this point, you can access and work with Jira data just like you would with the standard OutSystems entities.

Get CData Connect AI

With Connect AI and OutSystems, you can easily build Jira-connected applications. Request a free trial of Connect AI and start working with Jira data in OutSystems today.